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Director of Customer Success

City Hive is one of the fastest growing SaaS companies in the United States, connecting retailers to wholesalers, distributors, and suppliers through its innovative platform. The Director of Customer Success will lead the Customer Success team, develop strategies to enhance client engagement, and drive revenue growth while ensuring high-quality service delivery.

Chief Executive Officer

Chief Financial Officer

Gateway Fiber Celebrates Construction Starting with Ribbon Cutting in Moorhead, MN

Fiber broadband provider unifies operations under single brand identity

Gateway Fiber Ribbon-Cutting Ceremony Launches High-Speed Internet Service in Cottage Grove

Gateway Fiber Celebrates Ribbon-Cutting Ceremony in Pittsfield, MA

Gateway Fiber is a locally owned and operated internet service provider focused on enhancing communities through better internet services. They are seeking a Director of Customer Success to lead and grow their customer excellence initiatives, build effective teams, and ensure a high-quality customer support experience as the company scales.

Founder & CEO

Vice President Marketing

Mitsubishi Materials USA Accelerates Custom Engineering and Quoting With CADDi Drawing Intelligence

Longtime Machinery Manufacturer Shibuya Hoppmann Embraces CADDi’s AI platform to Preserve Decades of Workforce Knowledge and Optimize Processes

Bear Icebox Communications Named ‘Campaign of the Year’ Finalist for the 2025 PRNews Platinum PR Awards

Bear Icebox Communications Named 'Campaign of the Year' Finalist for the 2025 PRNews Platinum PR Awards

CADDi is on a mission to transform how manufacturers work, and Customer Success is the engine that drives value realization and growth at scale. As the Director of Customer Success, you will own the vision, strategy, and execution of our entire post-sales function in the US.

Co-founder & CEO

Co-founder & CTO

TalentLMS Partners Up with EasyLlama to Simplify HR Compliance for Growing Businesses

BambooHR and EasyLlama Partner to Deliver Built-in Compliance Training for Businesses Worldwide

Dynamic content personalization within a training platform

Next Week's HR Technology Conference & Exposition® to

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Manager of Customer Success

EasyLlama is transforming the HR compliance industry by reinventing outdated training solutions for the mobile-first generation. The Customer Success Manager Lead will oversee a team of CSMs, ensuring customers achieve measurable value from the platform and refining Customer Success processes as the company scales.

Talent Acquisition Partner

Senior Manager of Customer Success

Caliber Auto Glass is seeking a Senior Manager of Customer Success to lead and develop their Customer Success Team. The role involves strategic planning, operational execution, and collaboration across business units to enhance customer satisfaction and drive innovation in the Contact Center.

Director, Customer Success

Shift Paradigm is a purpose-built business partner focused on realizing clients’ growth ambitions. As a Director of Client Success, you will drive commercial success across your portfolio, build trusted relationships, and deliver exceptional client outcomes through strategic thinking and consultative selling.

Chief Growth Officer

December 06, 2022 | Balance Point News

Stefana Simmons on LinkedIn: Exciting news today from the Shift Paradigm world! Thrilled to have…

Scott Peters on LinkedIn: Shift Paradigm acquires design and technology consultancy Principle Studios

BOW RIVER CAPITAL SUPPORTS GROWTH CATALYST PARTNERS AND SHIFT PARADIGM WITH ACQUISITION ...

Shift Paradigm is a purpose-built business partner focused on realizing clients’ growth ambitions. As a Director of Client Success, you'll drive commercial success across your portfolio while building trusted relationships and delivering exceptional client outcomes through strategic thinking and operational excellence.

Director – Customer Success

SAIGroup is a private investment firm focused on incubating AI-powered enterprise software companies, and they are seeking a Director of Customer Success at JazzX AI. This role involves leading customer success initiatives from pre-sales to post-sales, ensuring client satisfaction and long-term value through effective onboarding and relationship management.

Co-Founder and Board Member

Ash Partners with Innovaccer to Bring At-Home Care Delivery Infrastructure into AI-Powered Galaxy Platform

Community Care of North Carolina Partners with Innovaccer to Advance Value-Based Care Delivery for Independent Primary Care Providers in North Carolina

Innovaccer and Hospitalogy Release ‘Autonomous Healthcare’ Report, Revealing Key Margin and Operating Trends Across Major Health Systems

Innovaccer Completes INR 600 Cr ESOP Buyback

Director Customer Success

Innovaccer is a company focused on empowering customers to achieve their business goals through technology. The Director of Customer Success will act as a trusted advisor, managing a team to deliver solutions that enhance customer experience and drive adoption in the healthcare sector.

Principal

Partner

Sensiba expands global cybersecurity services with Essential Eight assessments

Econolite Systems, Inc. Sets New Industry Benchmark for Cloud Security with SOC 2 and SOC 3 Attestation for Centracs® Mobility

Community Boss Successfully Completes SOC 2 Compliance Audit

Sensiba LLP's Partners Elect Monic Ramirez to Be the Firm's Next Managing Partner, Succeeding John Sensiba, in 2026

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Manager, Customer Success

Sensiba LLP is a purpose-driven organization committed to making a meaningful impact for clients, people, and communities. The Manager, Customer Success leads the global Customer Success function, ensuring clients experience a seamless audit process while developing team capabilities and optimizing processes for scalability.

Executive Administrator to the CEO

Software Engineer & Co-Founder

Addigy Apple MDM Wins Compliance Solution of the Year

Addigy Apple MDM Adds Prestigious G2 and SourceForge Awards to Growing List of Accolades

Apple @ Work Podcast: Building your fleet for compliance

Google dodges an antitrust bullet, Anthropic keeps the AI boom going, AI winners and losers

Addigy is a successful, growing SaaS company based in Miami that builds software to support the Apple community. They are seeking a Manager of Customer Success to lead the Customer Success Managers team, manage strategic customer accounts, and drive customer engagement and retention efforts.

President and CEO

Thomson Reuters Convenes Global AI Leaders to Advance Trust in the Age of Intelligent Systems

2025 in Review: A Media News Recap

AI copyright battles enter pivotal year as US courts weigh fair use

Canada stocks higher at close of trade; S&P/TSX Composite up 0.54%

Thomson Reuters is looking for a Manager of Customer Success to lead a team of Customer Success Managers and manage a focused book of enterprise customers. The role involves building customer success plans, tracking customer health, and driving expansion opportunities, while also mentoring and developing the CSM team.

Co-Founder

Norwest - Portfolio

Simpplr Named a Leader in the 2025 Gartner Magic Quadrant for Intranet Packaged Solutions for the Third Year in a Row

Moveworks and Simpplr Partner to Give Enterprises Greater Flexibility in the Digital Workplace

Simpplr Recognized as a Leader in the 2025 IDC MarketScape for Integrated Employee Workspaces

Senior Manager, Customer Success

Simpplr is an AI-powered platform that unifies the digital workplace, enhancing employee experience through streamlined communication and automated workflows. They are seeking an experienced leader to manage their Enterprise Customer Success team, focusing on account planning, customer satisfaction, and team mentorship.

Vice President of Customer Success

MVT Services is a leading locally-owned Truck Load carrier specializing in time-sensitive service across the U.S., Canada, and Mexico. They are seeking a Vice President of Customer Success to establish a vision for customer service, lead a team, and drive customer growth and retention while enhancing the overall customer experience.

Chief Information Officer

Ryder Announces 27th Annual Carrier Quality Award Winners

Mesilla Valley Transportation is a leading locally-owned Truck Load carrier in the U.S., specializing in time-sensitive service. They are seeking a Vice President of Customer Success to drive employee growth, team engagement, and exceptional customer experiences through effective leadership and strategic vision.

Founder and Co-CEO

SVP of Sales

PostPilot Hires Ecommerce Expert Neal Goyal as SVP of Sales

PostPilot Unveils First-Ever Direct Mail Performance Report

Codie A. Sanchez’s Post

PostPilot Near Top of 2025 Vet100 List of Top Veteran-Owned Companies

PostPilot is a fast-growing company revolutionizing the direct mail industry by helping brands connect with customers through personalized marketing. The Vice President of Customer Success will lead a large team to enhance customer retention and growth, ensuring a seamless experience across various departments.

KenkoTech Futures is a rapidly growing, cloud-native healthcare technology company building a unified operating platform for radiology. They are seeking a Vice President of Client Services to own and scale the entire post-sale customer experience as the business enters its next phase of growth.

Co-Founder and Co-CEO

Companies Prioritize Revenue Performance with AI, ISG Says

Pigment Expands Access to the Analyst Agent, Ushering in a New Era of Intelligent Enterprise Planning

Leading with brilliance: 10 European women-led startups securing massive funding in recent years

French AI boss calls for youth mobility scheme

Head of Customer Success EMEA

Pigment is an AI-powered business planning and performance management platform built for agility and scale. The Head of Customer Success for EMEA will drive adoption, value realization, and NDR across the region, directly managing Team Leads and orchestrating cross-functional collaboration to maximize platform adoption and improve customer engagement.

Senior Strategic Account Executive/ Director of Strategic Partnerships

Director of Customer Success & Growth

Mongoose is on a mission to change lives by making conversation intelligence accessible to all in higher education. As the Director of Customer Success & Growth, you will lead the strategy and execution for the post-sale customer experience, ensuring customers realize value quickly and grow with the company. This role involves building a consistent operating model, driving retention and expansion outcomes, and collaborating across various teams to enhance customer engagement.

Partner, Head of Customer Success

IT Idol Technologies Builds Scalable AI Validation Platform for MathCo

Analytics and Data Science News for the Week of September 26; Updates from Alteryx, Databricks, Qrvey & More

MathCo Unveils Systemic AI for Enterprise

Retail, Consumer Firms Seize Business Benefits of Analytics

Principal, Customer Success

MathCo is a global Enterprise AI and Analytics company trusted by Fortune 500 and Global 2000 enterprises for data-driven decision-making. The Principal, Customer Success role focuses on driving business growth and client success within the Pharma and Life Sciences portfolio by managing key client relationships and leading analytics-driven strategies.