Qualitest · 2 days ago
#16078 - AVP SAP AMS
USA
Full-time
Remote
Director/Executive
$170K/yr - $180K/yr
15+ years exp
Maximize your interview chancesConsultingEnterprise Software
Insider Connection @Qualitest
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Develop and execute a comprehensive strategy for SAP AMS that aligns with the organization’s broader IT and business goals.
Lead the transition to next-generation SAP platforms (e.g., S/4HANA) and ensure that AMS operations are scalable, secure, and future-ready.
Define long-term roadmaps for SAP application support, including system upgrades, cloud migration strategies, and process automation initiatives.
Oversee the end-to-end management of SAP AMS services, ensuring high availability, performance, and reliability of SAP systems.
Implement best practices for incident management, problem resolution, change management, and continuous monitoring.Ensure compliance with SLAs and KPIs for system performance, user satisfaction, and issue resolution.
Drive operational efficiencies through automation, process optimization, and proactive system monitoring.
Act as the primary executive liaison between IT and business stakeholders to ensure alignment on SAP AMS priorities.
Lead regular service reviews with key stakeholders to assess performance trends, identify areas for improvement, and gather feedback.
Collaborate with business leaders to understand evolving needs and ensure that SAP services are positioned to support future growth.
Lead a global team of SAP professionals (both internal teams and external partners) responsible for delivering high-quality AMS services.
Foster a culture of collaboration, innovation, and continuous learning within the team.
Ensure effective resource planning to meet project demands while maintaining operational stability.
Mentor senior managers and team leads to build leadership capacity within the organization.
Manage relationships with external vendors providing outsourced AMS services or specialized consulting support.
Negotiate contracts with third-party service providers to ensure cost-effective delivery of high-quality services.
Ensure that vendors adhere to agreed-upon SLAs and deliverables.
Identify potential risks related to SAP AMS operations (e.g., system downtime, security vulnerabilities) and develop mitigation strategies.
Ensure compliance with relevant regulatory requirements related to data security, privacy, and financial reporting in SAP systems.
Oversee disaster recovery planning for critical SAP applications to ensure business continuity.
Drive innovation in SAP AMS by leveraging emerging technologies such as AI/ML for predictive maintenance or cloud-based solutions for scalability.
Lead initiatives to enhance user experience through improved system performance or self-service capabilities.
Continuously assess industry trends and best practices to keep the organization at the forefront of SAP technology advancements.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Minimum of 15 years of experience managing large-scale programs, with at least 5 years in a leadership role.
Proven track record of delivering complex SAP AMS support in Retail/Consumer Goods Space (RCG sector).
Extensive experience managing global teams across multiple geographies with a focus on service delivery excellence.
Bachelor’s degree in Information Technology, Computer Science, Business Administration or related field.
Minimum of 10 years of experience managing large-scale SAP environments (ECC6/S/4HANA), with at least 5 years in a senior leadership role.
Proven track record of delivering complex SAP projects such as system migrations (e.g., ECC6 to S/4HANA), upgrades, or cloud transitions.
Preferred
A Master’s degree is preferred.
Benefits
401k plan where Qualitest will match your contributions accelerating your savings plan.
Enrollment into one of our competitive healthcare benefits.
Our Corporate Wellness Program. We pay your Gym membership and giving you opportunities to Earn additional vacation times for attendance the gym!
Bonuses via our Client Referral and Employee Referral Program’s.
Qudos platform - You can earn bonuses and spot awards by celebrating your and your peers’ achievements.
Access to Qualitest Employee Perks for discounts on anything from travel to electronics.
Company
Qualitest
Qualitest is a global leader in providing AI-powered Quality Engineering services.
5,001-10,000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-07-10Acquired· by Bridgepoint ($437.71M)
Leadership Team
Chris Wilmot
CFO
Harvey Feuer
CFO
Company data provided by crunchbase
