G-P ยท 2 days ago
Senior Product Researcher
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Software Development
Comp. & Benefits
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Responsibilities
Lead and conduct user research to help shape understanding of our users, their needs, motivations and how they use our product
Define, plan, and execute impactful research on multiple aspects of our products and experiences throughout different stages of the product life cycle
Work across multiple teams using various research methodologies
Present and communicate user research and recommendations to teams and stakeholders
Support and develop best practices, research methodologies and frameworks to drive efficiency across the organization
Be an advocate for the customer and foster a shared understanding of a customer first approach in the organization
Summarizing and presenting back findings to stakeholders in a clear and concise way
Evangelizing user research practice and findings throughout the organization
Working cross functionally between our Product and Business Intelligence teams to help flesh out our understanding of our users and their behavior
Qualification
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Required
5+ years experience driving user research for SaaS products
Significant hands-on experience across exploratory and evaluative qualitative and quantitative research methods
Strong verbal and written communication
Ability to communicate research insights to different stakeholders concisely and persuasively
Ability to manage project prioritization and multiple stakeholder relationships independently
Naturally curious and enjoy tackling complex problems
Experience working in an Agile environment
B2B experience
Knowledge of user analytics and research tools (e.g., Google Analytics, Heap, UserTesting, UserZoom, Qualtrics, etc.)
Benefits
Generous paid parental leave
Flexible time off
Flexible spending accounts
Medical Insurance
Dental insurance
Vision insurance
Sabbatical after 5 years of service