Be an early applicantLess than 25 applicantsPosted by Agency

Company

Talent Groups · 9 hours ago

100% Remote // RedHat Openstack telco cloud architect

United States

Contract

Remote

Senior Level, Lead/Staff

12+ years exp

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IT Management

Hiring Manager

Syed Arshad

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Responsibilities

To adhere to quality standards, regulatory requirements and company policies

To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases

To participate or contribute on EN business in creation of proposals to drive Service improvement plans.

To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team.

To provide support for on call escalations /L3 level support and doing incident & problem management

Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Redhat Openstack AdministratorRedhat Ceph AdministratorRedhat OpenshiftAnsibleLinux/UnixPythonNetwork Function VirtualisationSDNCloud virtualizationOpenStack NetworkingCisco ACICisco NSOOPNFVKubernetesDockerHypervisorsScriptingPatching Redhat OSHardware maintenanceBackup knowledge

Required

Redhat Openstack Administrator (mandatory)

Redhat Ceph Administrator (mandatory)

Redhat Openshift or Kubernetes (mandatory)

Ansible (mandatory)

12-15 years of Linux/Unix experience in a Technical Services delivery role

At least 3+ years in the Telco domain with Red Hat OpenStack Platform operation & deployment experience, including Ceph storage

Experience in Solution Designing and deployment of Network Function Virtualisation (NFV), SDN based networks, Cloud virtualization technologies, framework for large telecom operators

Good knowledge in SDN/NFV MANO Architecture, interworking's such as Fast path using DPDK/SRiOV, huge pages CPU pinning

Experience on RedHat OpenStack Platform 10,13,16 & 17 Open Stack Networking (Neutron) plug-in, OVS, OVN, Cisco ACI, cisco NSO, OPNFV etc

Good knowledge virtual networking and storage configuration

Scripting knowledge on python and deployment experience with Ansible automation

Knowledge with Hypervisors, Kubernetes, OpenShift & docker

Good hands-on experience on Redhat Ceph storage

Hands on experience on Redhat Ceph deployment best practices and its integration with RHOSP

Hands on experience on Red Hat OpenStack day to day operations tasks and troubleshooting issues

Hands on experience on RHOSP upgrade, scaling the OpenStack compute nodes and storage nodes

Good hands-on experience on patching Redhat operating systems using Redhat Satellite Server

Good knowledge on performing hardware maintenance and identifying the hardware issues

Working knowledge on backing up the Overcloud and Undercloud

Good communication skill

Good presentation skill

To adhere to quality standards, regulatory requirements and company policies

To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases

To participate or contribute on EN business in creation of proposals to drive Service improvement plans

To independently resolve tickets & ensure that the agreed SLA of ticket volume and time are met for the team

To provide support for on call escalations /L3 level support and doing incident & problem management

Work on value adding activities such as Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives