Guideline · 1 day ago
401(k) Compliance Administrator
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Responsibilities
Resolve data discrepancies for assigned caseload of plans to unblock Form 5500 filing automation, including reconciling conversion plan assets when needed.
Accountable to ensure all regulatory deadlines are met for assigned caseload while also embracing a one team approach and contributing to overall team success.
Support customers and plan auditors for our largest plans via email and phone
Consistently meet SLAs such as average ticket volume, CSAT, TRES and TFIR
Investigate complex problems and find creative solutions involving Form 5500 series, 5330 and 8955-SSA
Recommend solutions for continuous improvement for filings and annual plan compliance workflows, product and business systems.
Continuously look for ways to scale efficiently.
Partner effectively with cross-functional teams to solve problems.
Work with Product & Engineering teams to identify opportunities for product enhancement.
Seek guidance from the Legal & Compliance team to ensure solutions are compliant with 401(k) regulations.
Collaborate with Customer Relationship Management team to address inbound questions and provide proactive communications to customers.
Qualification
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Required
Bachelor degree
6-10 years of experience performing annual compliance testing (410(b) coverage, ADP/ACP, 415, Top Heavy) and preparation of Forms 5500, 5330 and 8955-SSA.
Has working knowledge of the complexities of mergers and acquisitions as they relate to testing and Form 5500 preparation.
Comfortable with client contact
Demonstrated ability to solve problems creatively with an eye toward, and a passion for, process improvement.
Able to spot opportunities for product or process automation
Team player who collaborates well with people from different functions with different perspectives
An exceptional verbal and oral communicator, comfortable collaborating on cross-functional projects
Ability to quickly learn and adapt to new programs and tools
Technological savviness.
Prior experience with Salesforce, Jira and Confluence or similar technologies.
Benefits
Flexible time off in addition to company holidays — We observe the NYSE Holiday Calendar
401(k) with matching contributions — We use our own platform and match 100% of the first 3% contributed, and 50% of the next 2% (for a max employer contribution of 4%)
100% employer-paid healthcare, vision, and dental insurance for employees and 70% coverage for dependents
Opt-out credit if all three plans are waived
Eligibility to participate in Health Savings Account and Flexible Spending Accounts
Disability and life insurance options
Mental health benefits, including therapy and coaching through Modern Health, for employees and their dependents
Paid parental leave for birthing and non-birthing parents
1 - month Sabbatical after 5 years of employment
Annual learning and development stipend — We reimburse approved professional development expenses, up to $750 per employee per year.
Company
Guideline
Guideline is a retirement plan platform that offers the all-inclusive 401(k) and full-stack solution for growing businesses.
Funding
Current Stage
Late StageTotal Funding
$339MKey Investors
General AtlanticTiger Global ManagementFelicis
2021-06-16Series E· $200M
2020-07-29Series D· $80M
2018-12-12Series C· $35M
Recent News
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2022-02-24
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