LoanCare · 4 days ago
Senior Infrastructure Engineer
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Financial Services
Insider Connection @LoanCare
Responsibilities
Utilize logical problem-solving to find creative solutions to problems in the environment on a broad scale
Plan and design Group Policy Objects as requested to ensure compliance of company policies for servers and user end-point devices
Troubleshoot and resolve Active Directory, GPO, Active Directory Federated Services, and password/identity management systems
Assist in management/support of internal and external DNS systems
Assist in management/support of internal DHCP architecture and scoping
Work with stakeholders and other technical teams to collect business and technical requirements and design/deliver enterprise level solutions
Create and update technical documentation of operating procedures as needed
Maintain standards for installation of infrastructure software/hardware installations
Serve as a technical expert for Tier 1/2/3 support groups
Collaborate and communicate with internal department and vendor partner architects
Own and lead discussions in business and technical information technology solution implementations, upgrades, enhancement and conversions; recommend solutions as appropriate
Support IT goals and objectives, including measures and projects
Provide problem-solving leadership based on experience with the technology
Act as a senior member of the Systems Engineering Support Team in providing prompt and efficient support to assigned operations; coordinate day-to-day operations, run projects, and assign tasks to Tier 1/2/3 engineers
Review domain-level rights and privileges and perform changes as appropriate; review access controls over all servers
Collaborate in assessing current and expected Windows infrastructure needs, configuration, maintenance, optimization, and documentation
Follow and apply configuration and security standards/policies within a defined Change Management process
Assist with implementing solutions and common preventive maintenance practices for hardware and software
Ensure that system improvements and changes are implemented correctly and completely and monitor all effects of the modifications
Establish/recommend policies on system use and services
Perform common administrative tasks
Deployment and support of enterprise software, including Microsoft third-party and in-house applications
Provide guidance and assign tasks to System Engineers; mentor junior-level Engineers
Act as an escalation point for enterprise IT staff for Windows platform issues and corporate IT standards
All other duties as assigned
Qualification
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Required
Bachelor’s Degree in Computer Science, Information Technology, or related field required
10+ years direct experience with Windows/Linux administration and maintenance supporting a mid-sized company with $75+ mm revenue
10+ years support experience with VMWare Infrastructure
10+ years hands-on experience in troubleshooting, performance tuning, and problem resolution
8+ years hands-on IIS experience
Extensive AD experience; MCSE preferred
Strong working knowledge of TCP/IP, DNS, SSL, DFS, FTP, SFT, MFA, Password Management, and SSO
Knowledge of basic SQL server fundamentals including setup/installs, queries, basic commands, backup/restores, security
Proven ability to multitask between operational and project work efforts
Advanced experience/scripting using PowerShell
Preferred
Citrix and Visio skills preferred
Azure experience preferred
Company
LoanCare
LoanCare, LLC, is a leading national provider of full service subservicing and interim subservicing to the mortgage industry and has offered its expertise and best practices in providing servicing solutions for others since 1991.
H1B Sponsorship
LoanCare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Company data provided by crunchbase