StreetID · 19 hours ago
Program Manager
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Responsibilities
Builds and provides direction and day-to-day operations to the PMO. Scope may include technical and/or non-technical programs for a segment or division.
Oversees and provides guidance to the personnel responsible for the organization’s portfolio of projects. Defines and develops project / program management best practices, processes and policy to ensure alignment with corporate strategy and goals.
Partners with multi-departmental leadership and other stakeholders to locate opportunities and develop and prioritize projects according to relevant measurement criteria.
Maintains the efficiency of important aspects of the project management process such as planning, scheduling and budget and risk assessment. Provides executive management with forecasts of available resources and program status.
Supervises project and program managers to ensure all projects within the scope of the PMO are delivered within defined scope, quality, time, and cost requirements.
Other related duties assigned as needed.
Qualification
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Required
Bachelor’s degree in business administration or the equivalent combination of education, training, or work experience
Extensive knowledge of project management standards, processes, procedures and guidelines
Knowledge of the industry project management best practices, i.e., Project Management Body of Knowledge (PMBOK)
Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application
Knowledge of standards relevant to the software industry, e.g., ISO, CMM, Six Sigma
Knowledge of financial services industry
Knowledge of fintech products and services
Advanced skill in use of project management software to manage projects, e.g., MS Project and auxiliary tools, such as earned value database, audit tools, project repository, including risk, issues and action items database, SLIM Estimate, Metrics and Control, PlanView, Platinum Process Continuum
Demonstrated skill in managing project budgets and timelines
Skill in use of negotiation techniques to reach agreement when viewpoints vary
Excellent analysis, problem-solving, team, conflict management and time management skills
Excellent verbal and written communication skills
Ability to interact effectively with both internal and client executives
Ability to set clear expectations, manage team performance and build high morale among team members
Ability to maintain confidentiality and carry out assignments that are sensitive in nature
Preferred
Project Management Professional (PMP) certification or active pursuit of certification