33 applicants

Company

Original Job Post

H&M · 1 week ago

Visual Merchandiser

Miami Beach, FL

Full-time

Onsite

Entry Level

$16/hr - $19/hr

1+ years exp

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Customer ServiceFashion

H1B Sponsorship

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Responsibilities

Set the garment presentation on the Sales Floor & Windows according to the Commercial Handbook.

Determine additional commercial opportunities in the store within the H&M brand guidelines and execute floor moves based on those joint decisions.

Ensure to be up to date with current fashion trends and share, inspire, and educate the store team on seasonal trend information, upcoming campaigns, and brand standards.

Meet customer expectations on direct service according to H&M standards and support the store to achieve an excellent customer experience.

Follow up the H&M Visual Identity through the implementation of the Commercial Handbook and secure well-styled mannequins in windows and in-store.

Create a clear red thread from windows to A-area with wearable buying suggestions and ensure high-quality garment presentation every day together with the store team.

Complete and act on the Best Brand portion of the Customer Experience Tool to maximize commercial opportunities.

Follow up on Store KPIs & initiate actions to reach store goals and budgets, and adapt the store planning according to store needs and budget from the Commercial plan.

Complete the sample picking as well as execute the floor moves in a way that creates clear stories and wearable buying suggestions, complete all sales floor and window morning routines daily before the store is open.

Keep visual materials in the store current and share information with the team on seasonal changes, paint & maintain the windows as necessary.

Support the Store team to enhance customer and working experience in-store through coaching and development, ensure that all legal requirements and H&M policies are fulfilled.

Evaluate & develop the visual and commercial skills of the store team through regular visual training for all colleagues to support garment presentation in line with the Commercial Handbook, maintain overview, follow up, and give feedback while executing floor moves together with the store team.

Ensure that all communication in the windows and on the sales floor complies with local legislation, work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues, and customer safety at all times, follow all procedures and routines regarding safety, security, and administrative processes in all areas of the store.

Qualification

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Manual SkillsCustomer ServiceMulti-taskerDetail-oriented

Required

Passionate for customer service and helping people find their style

A multi-tasker who enjoys working in a fast-paced environment with an eye for detail

1-2+ years of transferrable experience welcome

Ability to lift in excess of 20 pounds

Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance

Ability to climb a ladder and use a step stool

Must be able to work with hand and power operated tools (Iron, Steamer, etc) and lift in order to execute display setups

Must be able to work a flexible work schedule, including nights and weekends

Benefits

25% Staff Discount

Medical, Pharmacy Vision and Dental Coverage

Employee Assistance Program

Vacation, Wellness, Holiday and Parental Pay

Commuter Benefits

Health and Dependent Care FSA

Plus, additional Voluntary Benefits

Company

H&M

Glassdoor

3.6

H&M Clothing Company is a Swedish multinational retail-clothing company, known for its fast-fashion clothing for men and women.

Founded in 1947

Stockholm, Stockholms Lan, SWE

10,001+ employees

http://www.hm.com

H1B Sponsorship

H&M has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2023 (2)

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