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Virginia Credit Union · 2 hours ago

Mortgage Loan Officer - Flexibility to Work from Home - Charlottesville Area

Charlottesville, VA

Full-time

Hybrid

Mid, Senior Level

Virginia Credit Union is seeking a Mortgage Loan Officer to assist members in obtaining first mortgage loans and to develop relationships with partners and realtors. The role involves managing the loan application process, ensuring timely communication with clients, and promoting mortgage products while maintaining compliance with regulations.

AdviceBankingFinanceFinancial ServicesMortgage

Responsibilities

Provide quality member service to meet the standards set by Mortgage Lending management and the Member Experience team

Interview members and perspective members for first mortgage loans including purchase and refinance transactions. Assist members and perspective members with understanding the homeownership process or other related mortgage products, including conventional and government lending programs. Present mortgage options that balance leverage and home affordability

Consistently communicates with members their application status, (approval, denial, additional documentation, etc.), and current interest rates. Responsible for ensuring interest rates are locked in conformity with VACU policies

Conducts preliminary underwriting reviews to assess secondary market standards (where applicable) or VACU guidelines. Submit complete applications to underwriting using computer technology

Assist in obtaining information for timely processing of all mortgage loans. Verify supporting documentation including, but not limited to, employment history, deposit information and other documentation related to the application

Communicate with mortgage lending management about file status and issues/concerns with a particular loan

Promotes VACU mortgage products and realty services via VACU finance seminars and cross promote other VACU financial services options such as consumer lending, investment services, property and casualty insurance, title and settlement services

Assist in the development of marketing strategies to deepen mortgage relationships and opportunities with members, perspective members, VACU partners, builders and realtors

Maintain excellent working relationships with Sales, Processing, Underwriting, and Closing team members

Receive full documentation on all loan products (purchase and refinance) specializing in conventional and government (FHA, VA, USDA Rural Development) mortgages

Review, calculate and prepare loan documentation necessary to prepare the loan for underwriting. (i.e. income documents, bank statements, credit reports, employment history, underwriting reports, reserves, cash to close and federal government exclusionary lists)

Maintain an excellent understanding of investor and Virginia Credit Union (VACU) requirements for a variety of loan products including conventional (traditional and non-traditional) and government lending

Maintain an understanding of state specific loan and closing transactions to insure that loans close on time

For converted pre-qualified loans, prepare files for submission to underwriting and closing to ensure that the application meets secondary market standards or VACU guidelines

Update mortgage loan origination system on a timely basis

Assist with the preparation and scheduling of residential loan closings

Comply with Regulations B, C, X and Z regarding the completion, preparation, issuance and delivery of required disclosures including, but not limited to, the Good Faith Estimate, Truth in Lending, Potential Transfer of Servicing and Adverse Action forms. Also included are compliance with FACT and FDPA (Flood)

Insure data integrity and accuracy of all loans as measured by the number and severity of audit exceptions reported monthly by external and internal audit teams

Comply with all published enterprise level policies and procedures including, but not limited to, Risk Management policies

Complete all required, ongoing enterprise level training including, but not limited to BSA, OFAC, and Information Security

Report all Risk Management Policy violations in accordance with policy

Assist with testing the mortgage loan origination system new product and program releases and updates/upgrades as needed

Assist management to investigate audit exceptions and formulate responses

Assists Post Closing in obtaining outstanding documentation for all closed mortgage loans

Contributes towards team and departmental goals

Other duties may be required and assigned

Qualification

Conventional loan experienceGovernment loan experienceMortgage documentation knowledgeEMPOWER system experienceCustomer service skillsSales abilityComputer experienceFinancial analysisCommunication skillsProblem solving skillsOrganizational skillsTeam player