SPHERE · 2 days ago

Project Manager

Newark, NJ

Full-time

Hybrid

Senior Level

5+ years exp

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Responsibilities

Manage the service delivery lifecycle for SPHERE Technology Solutions customer project implementations and engagements.

Work individually or as part of a team to lead project and service delivery execution on customer engagements.

Contribute to strong customer relationships through proactive support and sound expertise.

Utilize proven project management tools and techniques to execute project deliverables in a manner aligned with our customer's business objectives.

Direct and manage project development from beginning to end.

Work with engineering project leads to understand project scope, milestones, and data set requirements.

Develop project plans, schedules, scope and Statement of Work documents, and associated communications documents.

Identify and track project progress and issues, providing regular status updates until resolved. Serve as an escalation point to team members, facilitating prompt and appropriate responses to project issues and risks.

Effectively and regularly communicate project expectations with customer and stakeholders in a timely basis.

Identify and resolve issues and conflicts within the project teams.

Identify and manage project dependencies and critical path.

Proactively manage changes in project scope, identify potential out of scope activities, and devise contingency plans.

Conduct project after action reviews when required and create recommendations to be used on future projects and engagements.

Work with leadership and other team members to develop best practices and tools for project execution and management.

Qualification

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Project managementConsultingIT solution/service provider experienceAccess managementData analysisCustomer facing technology implementationsMS ExcelMS ProjectMS WordIT infrastructureActive DirectoryWindows serversFile access permissionsStorage platformsProblem-solvingInterpersonal communicationCollaborationPMP CertificationIT CertificationsPMI CertificationVendor-Based SkillsProblem-SolvingCommunicationAdaptability