Promise · 2 days ago

Project Manager

Arlington, VA

Full-time

Hybrid

Senior Level

5+ years exp

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Responsibilities

Plan, initiate and operate high-priority projects across Promise’s customer deployments and internal cross-functional teams.

Develop planning / implementation frameworks and continuous improvement systems to reduce costs and increase project efficiency.

Translate customer requirements into actionable internal plans, objectives, and KPIs.

Capture detailed notes and actions to maintain accountability across various stakeholder groups.

Remove roadblocks and reduce unnecessary noise to enable others to focus on their tasks.

Participate in operational tasks to support engineers.

Measure effectiveness and promote continuous improvement.

Work collaboratively and creatively to ensure project success.

Qualification

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Software development frameworksCustomer-facing software implementationsTracking mechanismsProject management frameworksDiverse stakeholder managementQuick workProblem solvingInterpersonal skillsCollaborationAutonomous work ethic

Required

Bachelor's degree in a technical or operations-related field, or equivalent work experience (5+ years)

Experience and familiarity with managing software development frameworks in a technical environment and/or experience supporting customer-facing software implementations

A proven track record of creating hybrid, lightweight, and low-overhead tracking mechanisms to keep technical implementation on track without stifling creativity

Breadth knowledge of common project management frameworks (waterfall, agile, etc.)

Excellent interpersonal and communication skills as well as the ability to work with diverse stakeholder and implementer groups

A low-ego, low-status approach to problem solving, and a willingness to take on any task, big or small

An ability to work collaboratively in a team environment

An ability to work quickly, without sacrificing quality

A strong, autonomous work ethic: you don’t need to be told what to do next

Openness to travel based on partner and customer requirements, potentially 50% or more