Placer.ai · 1 week ago

Senior Salesforce Administrator

United States

Full-time

Remote

Senior Level

6+ years exp

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Responsibilities

Serve as a lead administrator for a Salesforce environment supporting over 500 users (Sales Cloud, Service Cloud).

Oversee all advanced administrative functions, including but not limited to, user account maintenance, complex reports and dashboards, advanced workflows, custom automations, and system integrations.

Lead the management and ongoing improvement of the Salesforce CPQ implementation, ensuring it aligns with business needs and scales effectively with growth.

Spearhead implementation plans for system enhancements, including the development and execution of a comprehensive QA plan before rollout.

Conduct regular internal system audits, preparing for and managing upgrades, and ensuring the system's integrity and data consistency.

Drive the integration of internal systems into the Salesforce environment, with a keen focus on maintaining data integrity and consistency across platforms.

Gather requirements from users, provide insightful feedback on design documents, and oversee the smooth delivery of solutions following stringent Quality Assurance processes.

Innovate and optimize processes and workflows to minimize system load and simplify operational complexities.

Act as the technical liaison for Salesforce and related sales-support tools, establishing and enforcing best practices for integration and QA/audit processes.

Proactively seek out opportunities to leverage Salesforce to enhance business processes, productivity, and efficiency across the organization.

Design and implement scalable solutions that embody best practices for a rapidly expanding organization.

Provide timely responses to queries and support in a fast-paced environment.

Qualification

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Salesforce AdministrationSalesforce ProductsProject ManagementProduct RequirementsDashboards/ReportsProcess ManagementProblem-SolvingStrategic ThinkingAnalytical SkillsDetail-OrientedProactiveSalesforce certificationWith Salesforce CPQDevOps/release managementApexVisualforceCLM systemsCongaData ingestionSQL