Cognizant · 2 months ago

ServiceNow HRSD Principal Developer

Davidson, NC

Full-time

Onsite

Senior Level

$140K/yr - $160K/yr

10+ years exp

Wonder how qualified you are to the job?

ConsultingIndustrial Automation

Insider Connection @Cognizant

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Design and develop new ServiceNow applications and services for HR Modules; including Case Management, HR Administration, Knowledge Base and Employee Service Centre

Collaborate with a technical and business partner to implement effective ServiceNow HRSD solutions.

Development of new modules, functionalities, customizations, integrations, and workflow automations on the NOW platform

Conduct thorough reviews of existing ServiceNow architecture, offering insightful recommendations for enhancements and improvements.

Work closely with fellow developers and architects to ensure the timely and impeccable delivery of solutions.

Participate in comprehensive code reviews, provide valuable input for refining business processes, and engage in meticulous problem analysis.

Evaluate and research third-party software options, conducting meticulous feasibility studies to determine optimal integration solutions within the ServiceNow environment.

Actively engage in daily stand-ups, sprint planning sessions, and retrospectives to meticulously plan, monitor, and complete development tasks.

Offer on-call support, fostering collaboration and assisting fellow team members in overcoming challenges and impediments.

Proactively determine and resolve technical issues and obstacles, maintaining a steadfast focus on continuous improvement.

Provide expert assistance to multiple teams seeking to integrate their workflows into the ServiceNow platform.

Employ your fix and debugging expertise to resolve complex issues within existing solutions.

Give to the ongoing development and maintenance of comprehensive user documentation.

Stay at the forefront of ServiceNow's standard processes, industry trends, and emerging functionality, ensuring the implementation of innovative solutions.

Qualification

ServiceNowJavaScriptHRSDHR Service ManagementKnowledge ManagementService PortalHR IntegrationsHR Lifecycle ManagementHR Onboarding/OffboardingEmployee RelationsChange ManagementCSSHTMLDashboardsReports

Required

Minimum 10+ years overall work experience including prior work with a leading ServiceNow systems integrator

Minimum 5 years experience as a Developer on the NOW platform including Advanced JavaScript expertise

Development and Configuration Experience on HRSD module (2 years minimum)

Experience in implementing and set-up of ServiceNow Human Resources application (HRSD)

Hands-on exposure to configure various aspects of ServiceNow HRSD module to align with the organization’s HR processes

Solid experience with ServiceNow HR Service Management, Knowledge Management, Service Portal (ESC), Virtual Agent Chat, Reporting, HR Integrations, HR Lifecycle management and HR onboarding / offboarding

Demonstrated competence in the various HR functional areas, especially employee relations and change management

Experience with dashboards, reports, and other HR management modules to monitor and manage HR cases and employee satisfaction