122 applicants

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Company

Original Job Post

Veradigm® · 6 days ago

Expert Site Reliability Engineer

Washington, DC

Full-time

Remote

Senior Level

8+ years exp

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Electronic Health Record (EHR)Health Care

Hiring Manager

Courtney Trumps

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Responsibilities

Serve as an on-call engineer, managing and resolving incidents affecting system availability and performance.

Collaborate with experienced teams to design, implement, and maintain robust and scalable systems.

Monitor system metrics, identify potential issues, and take necessary actions to prevent or mitigate them.

Conduct root cause analysis of incidents, implement long-term solutions, and automate manual processes.

Participate in capacity planning, performance optimization, and stay updated with industry trends.

Implement Service Level Agreements (SLAs) and drive system reliability and performance.

Qualification

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OperationsInfrastructureSenior SREDevOps EngineerHigh-level ProgrammingObject-Oriented ProgrammingScriptingAutomationService-oriented ArchitecturesMicroservicesSite Reliability EngineeringSLAsSLIsSLOsIncident ManagementCloud ServicesAzureAWSVirtual MachinesStorageLoad BalancingTroubleshootingProblem-SolvingHard WorkingSelf-drivenMotivatedAttention to DetailCommunicationInterpersonalCollaboration

Required

Bachelor’s degree in computer science, engineering, a related field or equivalent work experience.

7+ years of experience in development, operations, and infrastructure, with a current or most recent role as a Senior SRE, Senior DevOps Engineer, or an equivalent senior position for at least 2-3 years.

Coding proficiency in a high-level programming language (C# preferred) and applied knowledge of Object-Oriented Programming: Java, Objective-C, C#, C/C++, Python.

Proficient in scripting and automation using languages such as Python, Bash, or PowerShell.

3+ years of experience with service-oriented architectures and microservices.

Possesses a profound understanding of Site Reliability Engineering principles, with a proven track record in effectively implementing Service Level Agreements (SLAs), Service Level Indicators (SLIs), and Service Level Objectives (SLOs) to drive and measure system reliability and performance.

Extensive experience in incident management and on-call support, preferably in a high-availability production environment.

Strong knowledge of cloud services, particularly in Azure and AWS, including virtual machines, networking, storage, and load balancing.

Excellent troubleshooting and problem-solving skills, with a keen attention to detail.

Self-driven and motivated, with the ability to work independently and prioritize tasks effectively.

Strong communication and interpersonal skills, with the ability to collaborate and communicate effectively with cross-functional teams.

Familiarity with DevOps practices and tools, such as CI/CD pipelines and infrastructure-as-code.

Experience with monitoring and logging tools, such as Splunk, Prometheus, Grafana, ELK stack, or similar.

Preferred

Mentorship: Demonstrated ability to mentor peers and guide them in their career progression, fostering a culture of continuous learning and improvement within the team.

Customer-Focused Role: The candidate's current role must involve dealing directly with production environments and external customers, ensuring high standards of reliability and service quality.

Certifications in Azure, AWS, Terraform, Kubernetes

Benefits

Medical insurance

Dental insurance

Vision insurance

Company-paid life insurance

Retirement savings

Company

Veradigm®

Veradigm is an integrated data systems and services company that combines data-driven clinical insights with actionable tools to help healthcare stakeholders improve the quality, efficiency, and value of healthcare delivery—these stakeholders include biopharma, health plans, healthcare providers, network partners, and most importantly, the patients they serve.

Founded in 1986

Chicago, Illinois, USA

1,001-5,000 employees