PrismHR · 3 weeks ago

Product Management Analyst

United States

Full-time

Remote

Mid Level

$70K/yr - $90K/yr

3+ years exp

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Cloud ComputingHuman Resources

Growth Opportunities

Insider Connection @PrismHR

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Partner with the PM to contribute to building and maintaining the centrally located 12-month Roadmap and details

Partner with the PM to discover, define, and translate customer needs into a prioritized product backlog

Establish and cultivate great customer / user relationships to help create continuous feedback loops

Assist with Communication of product strategy, plans, and schedules to company stakeholders

Act as a liaison and bridge between product teams, support, and professional services to help triage and identify product issues and opportunities for enhancements.

Work closely with the product manager and stakeholders to ensure go to market needs are met and properly prioritized.

Qualification

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PrismHRCRM systemsAgile environmentAgileCommunicationOrganizationProblem-solvingInitiativeCustomer-centricCuriosityHuman Capital Management (HCM)HR softwarePragmatic MarketingProduct Management frameworkUX DesignersPEOHuman Capital Management OutsourcingCollaborationCommunicationDesign centric processes

Required

3+ years of experience with PrismHR or other customer relationship system experience in a product management, support or services capacity

Excellent communication and organization skills; ability to connect across various domains, skills, and disciplines (from customers to engineering to executive team)

Experience supporting or implementing CRM systems

Great balance of software business and technical savvy/aptitude with the ability to quickly understand customer problems and their relative priority

Experience working in an Agile environment and expert understanding of its most common practices

Ability to identify and mitigate development and implementation risks

Exceptional customer-centric skills that include a high level of user empathy and responsiveness

Demonstrate a high level of grit and initiative to get stuff done

Passion for the product, the product craft and curiosity for continuous learning and improvement