ServiceTitan · 5 days ago
Lead Product Designer
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CRMHome Services
Insider Connection @ServiceTitan
Responsibilities
Build positive & collaborative relationships with multiple disciplines including product, engineering, and research to explore, build, and ship your work
Develop deep expertise across multiple product's problem areas
Quickly prototype solutions to visual and interaction problems
Talk to users and understanding their problems and current pain-points
Design experiences that are simple, elegant, and solve real problems
Using remote tools to whiteboard, create wireframes and design in Figma to iterate toward a shippable solution
Validate product ideas through experimental design and research approaches.
Ship valuable and high-quality work without sacrificing speed
Help more junior designers develop empathy for our users and advocate for our users’ needs
Represent our users in product strategy and roadmap discussions
Review product design work and give constructive feedback.
Be an active mentor for designers, helping them build context, strong decision making skills, and empathy for our users by providing feedback to help strengthen the team.
Qualification
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Required
Experience designing a modern SaaS or enterprise platform or one comparable
An outstanding portfolio, showcasing a range of UX, interaction and visual design, and idea generation or prototyping as a means to explore and convey design solutions
A love for solving complex product problems with simple design solutions
Expert knowledge and experience with driving and applying the end-to-end iterative design process including how to develop and use design research, user stories, journey mapping, wire-framing, prototyping, user testing, and high-fidelity visuals to achieve human-centered design solutions
A passion for solving core product problems while balancing all facets of a user experience, such as strategy and research, information architecture, and interaction design
Experience collaborating with other designers to build a cohesive product
Excellent communication and storytelling skills; you have the ability to help your team and stakeholders understand the “why” behind your design rationale
Preferred
Experience collaborating with other designers to build a cohesive product
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career
Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more
Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on-demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more
Benefits
Learning and development opportunities
Comprehensive onboarding program
Leadership training
Bonusly rewards
Company-paid medical, dental, and vision
FSA and HSA
Telehealth options
Parental leave and support
Adoption reimbursement
Maternity support through Maven Maternity
Breast milk shipping through Maven Milk
Pet insurance
Legal advisory services
Financial planning tools
Company
ServiceTitan
ServiceTitan is a service management software that helps home services businesses generate more leads and close more sales.
H1B Sponsorship
ServiceTitan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (21)
2022 (79)
2021 (73)
2020 (33)
Funding
Current Stage
Late StageTotal Funding
$1.12BKey Investors
Thoma BravoIndex VenturesBattery Ventures
2024-05-03Series Unknown· $24.04M
2021-06-30Series G· $200M
2021-03-26Series F· $500M
Leadership Team
Recent News
2024-05-24
2024-05-04
The Economic Times
2024-05-04
Company data provided by crunchbase