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Company

Original Job Post

The Trade Desk · 5 days ago

Sr ServiceNow Administrator

Bellevue, WA

Full-time

Onsite

Senior Level

$77K/yr - $141K/yr

5+ years exp

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AdvertisingDigital Media

H1B Sponsorship

Comp. & Benefits

Insider Connection @The Trade Desk

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Work with internal stakeholders, ServiceNow, and vendor partners to guide initial implementation of ServiceNow

Provide comprehensive production support encompassing Tier 2 helpdesk support workflows, report administration, system maintenance activities, and various types of documentation including technical, training, and metadata.

Provides IT infrastructure expertise, business process revision, web content management, backup and recovery procedures, issue identification and resolution, system optimization, capacity planning, adherence to security protocols, and maintaining standard operating procedures.

Collaborate with internal development teams to assist with the creation of custom ServiceNow integrations and applications

Perform continuous system and software monitoring to ensure uninterrupted operations and collaborate with Service Desk and maintenance teams for issue resolution and operational metric analysis.

Ensure that we are always making use of the latest features and are on the cutting edge of ServiceNow’s roadmap

Optimize stability and usability of ServiceNow through regular configuration review and optimization as well as application of latest upgrades/updates

Collaborate with team members to design appropriate workflows to address business needs or solutions to address technical issues

Load, manipulate, and maintain data between ServiceNow and other systems as necessary

Generate operational reports and KPI analysis

Maintain production system reliability through utilization of change management process.

Monitor health, usage, and overall compliance of the application

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ServiceNow AdministratorServiceNow Certified System AdministratorServiceNow systems administrationHRSD moduleCustom ServiceNow applications

Required

BS/BA in a related field (Computer Science, Software Engineering, or Business Management preferred)

5+ years of hands-on experience as ServiceNow Administrator

ServiceNow Certified System Administrator

Knowledge of the principles, methods, and techniques used in ServiceNow systems administration and support

Experience with HRSD module of ServiceNow

Experience with development of custom ServiceNow applications (App Engine)

Benefits

Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents

Short and long-term disability coverage

Basic life insurance

Well-being benefits

Reimbursement for certain tuition expenses

Parental leave

Sick time of 1 hour per 30 hours worked

Vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter

Around 13 paid holidays per year

Employee Stock Purchase Plan

Company

The Trade Desk

Glassdoor

3.9

The Trade Desk is an online demand-side platform that provides buying tools for digital media buyers.

Founded in 2009

Ventura, California, USA

1,001-5,000 employees

http://thetradedesk.com

H1B Sponsorship

The Trade Desk has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (31)

2022 (41)

2021 (32)

2020 (19)