Customer.io · 4 days ago
Engineering Manager - Pipelines
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Digital MediaProduct Search
Insider Connection @Customer.io
Responsibilities
Lead effective squad rituals, and ensure production readiness through quality peer-review, QA, documentation, deployment, logging, and monitoring practices
Ensure your squad’s solutions are scalable, architecturally sound, flexible, and secure
Create accountability for delivery timelines while fostering an inclusive, collaborative, and empathetic work environment
Provide direct, timely, and specific coaching and development opportunities for your direct reports across backend, frontend, fullstack, and QA
Hire, onboard, transfer, and manage performance to ensure the right people are in place to accomplish business objectives within your squad
Understand Customer.io’s vision, business model, target markets, acquisition channels, competitors, and products well enough to ask questions that drive meaningful investigation within your squad
Build and maintain a partnership with your Product Management and Design peers
Qualification
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Required
Works in North/South American time zones
Has at least 3+ years experience as an Engineering Manager working on a SaaS product (B2B or B2C) at an (ideally early-to-mid-stage) SaaS company
Understands SaaS software architecture, languages, technologies, and cloud infrastructure deeply enough to represent their squad’s technical choices across the company
Makes time to understand technical architecture, tinker with new technologies, review proposals, and provide feedback to level up the engineers around them
Builds and nurtures high performing teams
Is fueled to reach higher when our customers are having a bad day
Communicates concisely, accurately, and directly, both verbally and in writing
Benefits
Unlimited PTO
16 weeks paid parental leave
100% paid insurance premiums for you and your dependents
401k retirement matching
$1,500 annual healthy lifestyle budget
$250/monthly Remote Work Stipend
$300/month co-working space rental reimbursement
$2,000/yearly professional education budget
$1,500 home office budget
One month sabbatical after five years at Customer.io
Opportunities to meet in person with your peers throughout the year
Company
Customer.io
Customer.io enables users to send newsletters to selected segments of customers using their website data.
H1B Sponsorship
Customer.io has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Early StageTotal Funding
$4.8MKey Investors
Spectrum EquityOregon Venture Fund
2022-03-07Series A· Undisclosed
2021-06-24Equity Crowdfunding· Undisclosed
2017-03-24Seed· $2.9M
Recent News
2024-05-19
2024-05-19
Company data provided by crunchbase