166 applicants

Company

Original Job Post

Körber Supply Chain · 2 days ago

Hotline Controls Engineer

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

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LogisticsSupply Chain Management

H1B Sponsorship

Hiring Manager

Alyssa Cuevas

Insider Connection @Körber Supply Chain

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Responsibilities

Provide technical and online assistance to customers.

Offer professional telephone support to both internal and external customers.

Provide professional online software support for PLC.

Manage the hotline ticket system for IT, Facilities, and Controls.

Work on ongoing issues to reduce call volume and escalate problems when necessary.

Maintain support desk documentation and monitor trends to prevent issue escalation.

Collaborate with engineering teams and communicate effectively with stakeholders.

Review common issues raised from reports and take necessary remedial action.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

PLC ControlsHMI (Allen Bradley & Siemens)CommunicationProblem-SolvingCollaborationDecision-Making

Required

You are capable of working night shift and on call.

You gained a bachelor’s degree in engineering (preferably electrical).

You have gained basic Knowledge of PLC controls.

You have gained 2+ years of experience in the field or a related area.

You have worked with different HMIs-Allen Bradley & Siemens or ability to learn quickly.

You can travel domestically with the possibility of international travel.

You have strong communication skills with the ability to interact with internal stakeholders and Körber customers.

You have the interest and skill to collaborate with engineering functional teams.

You can consistently make timely decisions even in the face of complexity.

You have the capability of following guidelines and ensuring efficiency on given project tasks.

Benefits

Flexible office/work-from-home schedule

Competitive Medical, Dental, and Vision insurance

Fun casual, and flexible work environment

Company

Körber Supply Chain

Glassdoor

4.0

Supply chains are growing more complex by the day.

Founded in 1983

Bad Nauheim, Hessen, DEU

1,001-5,000 employees

https://www.koerber-supplychain.com/

H1B Sponsorship

Körber Supply Chain has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (1)

2022 (19)