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Company

Original Job Post

Tata Consultancy Services · 5 days ago

Sr. RPA Process Analyst III

Tempe, AZ

Full-time

Onsite

Senior Level

7+ years exp

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Responsibilities

Analyze and document business processes (AS-IS and TO-BE) for bank’s Robotic Process Automation efforts.

Support facilitation of discovery sessions across multiple business and IT stakeholders.

Partner with the RPA Process Manager and Operational Excellence team to develop a deep end-to-end understanding of processes targeted for automation.

Conduct UAT to ensure the solution meets business needs.

Engage with cross-functional teams to write stories and develop business requirements documentation.

Facilitate the planning and execution of RPA and other Automation projects.

Identify and provide support for solution designs for production issues and enhancements.

Recommend ‘to-be’ process map designs using Cross functional flowcharts.

Contribute to the Continuous Improvement Culture.

Demonstrate strong collaboration across all levels of the organization.

Integrate leading practices on process discovery & mapping into the day-to-day delivery of business requirements documents.

Learn and become an expert in RPA and other Intelligent Automation solutions.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Automation softwareProcess mappingProject managementLean process improvementRPABPM toolsData analysisMS VisioLean consultingLow-code automationsProblem-solvingCollaborationCommunicationTeam playerAdaptabilityRPA CertificationBluePrismAAUIPathWorkfusion

Required

Experience working with automation software (e.g., Automation Anywhere, Blue Prism, UiPath)

Experience working with Cross functional flowcharts for process mapping (e.g. MS Visio, IBM Process map, Smartdraw etc.)

Manage multiple process map designs concurrently

Influence SMEs toward change, automation and continuous improvement

Work with individuals to understand and build detailed process maps and business requirements documents

Demonstrate strong collaboration across all levels of the organization

Excellent oral and written communications

Ability to rapidly grasp processes and identify potential RPA solutions

Integrate leading practices on process discovery & mapping into the day-to-day delivery of business requirements documents

Willingness to learn and become an expert in RPA and other Intelligent Automation solutions

Excellent analytical and problem-solving skills

Excellent communication in a customer facing environment and identify business needs

Must be a team player

Must be willing to learn and adapt in a high pace delivery environment

7-9 years of experience supporting business process documentation with business owners and SMEs across multiple geographically disbursed teams

Experience with documenting processes using MS Visio or similar tools

Proven Lean process improvement experience in a service environment

Experience with low-code automations tools such as RPA or BPM tools (like Appian)

Previous lean consulting experience and/or project management experience

9+ years of experience in business process improvement and large-scale transformation

Experience with data analysis

Preferred

RPA Certification on any tools such as BluePrism, AA, UIPath or Workfusion desired but not required

Company

Tata Consultancy Services

Glassdoor

3.8

Tata Consultancy Services is a multinational information technology services, business solutions and consulting company based in India.

Founded in 1968

Mumbai, Maharashtra, IND

10,001+ employees

http://www.tcs.com

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