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American Institutes for Research · 1 week ago
Part-Time Technical Trainer / Instructional Designer
United States
Full-time, Part-time
Remote
Mid Level
$43/hr - $43/hr
3+ years exp
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EducationNon Profit
Insider Connection @American Institutes for Research
Responsibilities
Drive targeted technical upskilling in support of client digital transformation
Create virtual instructor-led training materials such as, but not limited to Facilitator and Participant materials, slide decks, Instructional Guides, Job Aids, etc.
Develop instructional videos including scripts, storyboards, and video captures
Create online interactive training using the Articulate 360 suite (Rise & Storyline experience required) and Adobe Creative Suite
Visualize workflows through graphics
Facilitate virtual instructor-led sessions, leveraging technical expertise gained through train-the-trainer, system hands-on practice, and mentoring by Project Lead
Become a subject matter expert (SME) in all functional areas of clients’ products to gain the ability to deliver training and provide knowledge transfer
Document FAQs throughout training sessions in order to support client adoption
Support and participate in systems requirement gathering sessions with the client to keep track of changes that would impact training
Revise technical / system documentation to incorporate system and product updates requested by customers and internal users
Assist with development of curriculum for new courses
Schedule and manage coordination of hosting Live and Virtual Training Offerings
Collaborate with the AIR Project Manager to ensure completion of the training in accordance with the agreed project plan
Qualification
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Required
Bachelor’s degree in Instructional Systems Design or Instructional Technology, or other related field
Application of instructional design methods, adult learning principles and understanding of “modern learner” engagement strategies
At least 3 years of work experience as a software Trainer
At least 2 years of Salesforce CRM or SaaS training experience
Experience conducting virtual webinar-based training (via MS Team, Zoom, Webex, etc.)
Experience with Agile methodology and workflows
Strong attention to detail and commitment to accuracy when writing
Excellent interpersonal skills to ensure effective communication with individuals at all levels and from diverse backgrounds
The ability to produce concise, high-level summaries and briefings accessible to broad audiences
Ability to translate technical processes and concepts in simple terms while ensuring material is engaging and interesting
Strong technical aptitude and desire to figure out new technologies
Demonstrated track record of interfacing professionally with stakeholders, business partners, and other internal and external clients
Ability to build trust, follow-through, and collaborate well with a variety of stakeholders and teams via remote engagement
Company
American Institutes for Research
An independent, not-for-profit corporation which performs basic and applied research
1,001-5,000 employees
Funding
Current Stage
Late StageTotal Funding
$9.86MKey Investors
U.S. Department of EducationJim Joseph Foundation
2017-11-01Grant· $7.8M
2014-09-08Grant· $0.8M
2010-10-10Grant· $1.26M
Leadership Team
David Myers
President & Chief Executive Officer
S
Steve Kromer
Senior Vice President of AIR & Chief Operating Officer AIR Assessment
Recent News
2024-05-23
2024-05-20
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