200+ applicants

Company

Original Job Post

Mercury · 6 days ago

Head of User Research

United States

Full-time

Remote

Director

$251K/yr - $295K/yr

10+ years exp

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H1B Sponsorship

Insider Connection @Mercury

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Responsibilities

Be our first research hire and will partner with our VP of Design to create the foundation of our research function

Advocate for research and support a culture of high-quality research across the organization

Drive strategic user research on fundamental questions that will help shape strategy at the company level

Provide thought leadership and recommendations to the executive team on product questions, based on insights driven from research

Support and advise product groups on running their research or take ownership driving that research yourself when needed

Partner with product groups to generate strategy, build roadmaps, and define how we measure success

Introduce and evangelize the right tools for driving high-quality user research

Socialize research insights across the company

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

User ResearchHiringProblem-SolvingLeadershipRelationship BuildingResearch Organization BuildingSense of Humor

Required

10+ years of experience working in User Research

3+ years of experience leading research teams in fast growing startups

Previous experience driving or guiding research that has meaningful business impact

Experience hiring, managing, and growing researchers

A track record of building strong cross functional relationships with relevant stakeholders

Preferred

Built research organizations from the ground up as the first research hire (not a must, but a big plus)

A sense of humor (doesn’t have to be a good one)

Benefits

Equity (stock options)

Benefits

Company

Mercury

Glassdoor

3.2

Mercury offers FDIC-insured accounts, virtual & physical debit cards, currency exchange, domestic, and international wires.

Founded in 2017

San Francisco, California, USA

501-1,000 employees

https://mercury.com

H1B Sponsorship

Mercury has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (27)

2022 (24)

2021 (28)

2020 (85)