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Tata Consultancy Services · 5 days ago

Engineer

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Responsibilities

Manage the end-to-end life cycle for devices such as laptops, desktops, and thin clients.
Handle hardware and network troubleshooting, as well as the installation and support of the Microsoft platform.
Provide support for new hire onboarding and end user off-boarding.
Handle PC fulfillment, including new purchases, repairs, and asset management.
Manage software provisioning and installation requests, as well as new printer configurations and miscellaneous services such as return labels.
Asset inventory management (New Device Asset/Import/Physical Stocking).
PC Diagnostics & Sanitation, recycle pickup requests from end users.
Walkup, Deskside, and Remote technical support.
AV Meeting Room support.
Excellent analytical and troubleshooting skills.
Good knowledge of desktop operating systems and ability to troubleshoot issues.
Experience in managing VIP clients.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Device Lifecycle ManagementHardware TroubleshootingNetwork TroubleshootingMicrosoft Platform SupportNew Hire OnboardingEnd User Off-boardingPC FulfillmentAsset ManagementSoftware ProvisioningPrinter ConfigurationsAsset Inventory ManagementPC DiagnosticsSanitationRecycle PickupWalkup SupportDeskside SupportRemote Technical SupportAV Meeting Room SupportDesktop Operating SystemsVIP Client ManagementProblem-SolvingAnalyticalTroubleshooting

Required

Manage the end-to-end life cycle for devices such as laptops, desktops, and thin clients.
Handle hardware and network troubleshooting, as well as the installation and support of the Microsoft platform.
Provide support for new hire onboarding and end user off-boarding.
Handle PC fulfillment, including new purchases, repairs, and asset management.
Manage software provisioning and installation requests, as well as new printer configurations and miscellaneous services such as return labels.
Asset inventory management (New Device Asset/Import/Physical Stocking).
PC Diagnostics & Sanitation, recycle pickup requests from end users.
Walkup, Deskside, and Remote technical support.
AV Meeting Room support.
Excellent analytical and troubleshooting skills.
Good knowledge of desktop operating systems and ability to troubleshoot issues.
Experience in managing VIP clients.

Company

Tata Consultancy Services

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Tata Consultancy Services is a multinational information technology services, business solutions and consulting company based in India.

H1B Sponsorship

Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (6766)
2022 (10550)
2021 (11696)
2020 (10701)

Funding

Current Stage
Public Company
Total Funding
unknown
2004-08-25IPO· nse:TCS

Leadership Team

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K. Krithivasan
Chief Executive Officer & Managing Director
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Ananth Krishnan
Chief Technology Officer
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Company data provided by crunchbase
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