Healthfirst · 1 week ago

Operations Analyst

Florida, United States

Full-time

Hybrid

Mid Level

$57K/yr - $77K/yr

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Commercial InsuranceHealth Care

Insider Connection @Healthfirst

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Responsibilities

Complete daily, weekly, and monthly analysis, reports, summaries, and dashboards

Support audit, compliance, and regulatory responsibilities

Meet SLA guidelines in creating files, reconciling information, executing system batches, etc.

Analyze business processes, identify root causes, and provide data-based insights and recommendations for process improvements

Access and analyze data across multiple systems to identify areas of risk, complete root cause analysis to determine key drivers and develop recommendations to mitigate, report findings and recommendations to management

Participate in systems testing and validation for various operations systems

Work directly with other teams or business units as a subject matter expert to understand objectives and dependencies to ensure consistency

Write, maintain, and execute basic and complex data queries to generate required data sets. Maintain and execute routine queries

Additional duties as assigned

Qualification

Microsoft ExcelData queryingRisk identificationData manipulationVLOOKUPPivot tablesHealth insuranceReport developmentVerbal communicationWritten communication

Required

High School Diploma or GED from an accredited institution

Experience with one or more of the following: querying data using data tables and ACCESS, identifying risks, issues and providing resolution options

Experience working in Microsoft product suite, including Outlook, Word, PowerPoint and Excel

Manipulation and creation of Excel spreadsheets; including but not limited to standardizing reports across multiple sheets, utilizing vLookups and functions/formulas, creating, using and interpreting pivot tables, filtering and formatting to generate desired results