Availity · 1 week ago

Program Manager

Florida, United States

Full-time

Remote

Director

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FitnessHealth Care

Growth Opportunities

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Responsibilities

Leading internal and external teams on the day-to-day oversight of project deliverables, working business and technical requirements along with a technical delivery plan, deployment plans, operational project plans, etc.

Managing strategic Health Plan implementations

Establishing and maintaining relationships with key stakeholders at multiple levels within the Health Plan

Preparing and presenting material associated with the implementation including kick-off meetings, program status (including C level stakeholders), etc.

Traveling to the client site as needed (less than 25%)

Working cross-functionally with many internal Availity teams: product, engineering, client services, strategic account services, provider services, provider engagement and training, clinical operations, and many more. You must have the ability to tailor communications and discussions to the applicable audiences

Accountable to team and customer Key Performance Indicators as a measure of success.

Qualification

Program ManagementStakeholder ManagementCommunication SkillsCross-functional Team ManagementClient Relationship ManagementTechnical AcumenHealthcare TechnologyData IntegrationsPayer ProcessesPrior AuthorizationEDI X12FHIR APIsREST/SOAP APIsPayer ExperienceLarge PayersMulti-million Dollar ImplementationsCompany Culture Influence

Required

Experience managing multiple, complex implementations and strategic initiatives

Possess strong written and oral communication skills

Experience working directly with multiple levels of customers (Project Managers to C-Level Executives), this is a client facing position

Proven track record in managing/influencing cross functional teams (technology and business) within Availity as well as Availity’s clients

Demonstrated political awareness and ability to diplomatically handle sensitive situations with internal and external customers and ability to cultivate effective, productive customer relationships and partnerships

Demonstrated balance of business, operational, and technical experience in customer delivery

Technical acumen, specific to payer processes, is required