Netwrix Corporation · 1 week ago

Technical Project Coordinator

United States

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Collaborate with deployment engineers and customers on project needs

Drive needs through various departments to ensure customer experience

Support PMO and project management team with invoice requests, workspace setup, and process improvement

Ensure projects meet budget, schedule, milestones, and deliverables

Create dashboards, reporting portals, and analytics for PMO

Build positive relationships with customers and internal teams

Provide direction and feedback to engineers and architects

Think strategically and plan for long-term success

Engage in continuous learning and skill development

Qualification

Customer-facingTechnical experienceProject coordinationScrum/Agile methodologiesCross-team coordinationStakeholder managementProfessional servicesSalesforce.comOffice appsEnglish languagePMP certificationPRINCE 2 PractitionerScrum MasterProduct Owner CertificationSAFe CertificationITIL Foundation

Required

Experience as a customer-facing Project Coordinator, in a software vendor consulting services organization, with strong relevant technical experience in a related technological environment.

Customer-facing experience such as in a pre-sales or consultancy or similar.

Experience with reviewing and explaining statements of work and project charters.

Experience with Scrum/Agile aligned methodologies and building and grooming project backlogs.

Experience coordinating multiple projects concurrently with cross-team dependencies.

Have the ability to work directly with customers, resource managers, and Engineers to ensure expectations are managed against contract responsibilities.

Have experience working with professional services back-end administration and reporting.

Strong services-oriented administration background.

Passionate and excited about technology and delivering value to Customers!

Able to take a consultative approach and make sure scope and project boundaries are maintained.

Salesforce.com and Office apps - advanced skill level.

Proficiency in the English language.

Bachelor's degree or equivalent experience required