American Society of Clinical Oncology (ASCO) · 2 days ago
Program Associate, Education Editorial and Production
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Health CareNon Profit
Insider Connection @American Society of Clinical Oncology (ASCO)
Responsibilities
Act as frontline representative to stakeholders by responding to customer service inquiries and resolving issues within a team environment.
Provide troubleshooting support and track technology issues affecting user experience.
Follow established workflows for data and content entry, tracking, and maintenance in various platforms supporting initiatives and volunteer workforce.
Assist in copyediting, figure compliance, and ensuring educational content meets quality standards before publication.
Collaborate with team members, vendors, and volunteers to maintain and troubleshoot question and manuscript submission systems.
Review and maintain ASCO websites and online platforms.
Compile and maintain educational content materials for publication.
Provide administrative support to volunteer work groups, including maintaining group registration materials, conflict of interest disclosures, and invoices; drafting meeting agendas, materials, and call notes.
Qualification
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Required
Bachelor’s degree in English, Communications, or a related degree, or equivalent years of experience
1 year of experience in an administrative or customer service role
Proficient experience with Microsoft Office Suite
Preferred
Bachelor’s degree in English, Communications, or a related degree
1 year of professional experience applying style guide to manuscripts or digital content and working in a scholarly management system
2+ years of experience in an administrative role providing customer service
Highly developed in Microsoft Office Suite and Adobe Acrobat
Experience with Smartsheet, SharePoint, and a customer relationship management system
Proficiency with a learning management system, content management system, or question authoring system
Benefits
Hybrid Work Environment
Open Leave Policy
Paid Family Leave
13 Paid Holidays per Calendar Year
Staff Appreciation Days
401(k): 7.5% Employer Contribution
Medical/Dental/Vision
Employee Assistance Program
Fertility and Family Forming
Healthcare Concierge
Flexible Spending Account(s)
Healthcare Savings Account
Disability and Life Insurance
Company
American Society of Clinical Oncology (ASCO)
Founded in 1964, the American Society of Clinical Oncology (ASCO) is committed to making a world of difference in cancer care.
H1B Sponsorship
American Society of Clinical Oncology (ASCO) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2022 (2)
2021 (1)
2020 (4)
Funding
Current Stage
Growth StageLeadership Team
Recent News
Zoom Video Communications
2022-05-31
Company data provided by crunchbase