200+ applicants
KLA · 4 days ago
Product Engineer
Milpitas, CA
Full-time
Onsite
Mid Level
$92K/yr - $156K/yr
2+ years exp
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Insider Connection @KLA
Responsibilities
Play a large role in assessing products with respect to craft for reliability, stability, and serviceability.
This individual will be working in clean room environment
Participate in the development and testing of system diagnostics and spec validation.
Act as a two-way conduit for information transfer between the engineers responsible for crafting our products and the field service teams responsible for product maintenance and support.
Assemble and analyze data from systems populations residing is remote customer sites to identify sources of detailed issues, including technical, process, and people-based issues.
Help develop and detail technical service procedures.
Train support personnel such as tech support and customer support engineers.
Develop new training materials which may include written documents, video tutorials and on-line web-based training.
Respond to situations where field service engineers have failed to resolve highly technical system performance issues, by providing written plans of action by e-mail or on-site hands-on assistance at customer sites in the US, Asia, and Europe.
Write technical reports to communicate issues, analysis, technical assessments, system status, best-know-methods, and engineering recommendations.
Take a proactive approach to improving service quality and profitability.
Qualification
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Required
Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years
Travel 20-30% internationally
Preferred
Consistent track record to work on sophisticated problems where analysis of situations or data requires an in-depth evaluation of various factors
Results oriented and driven to excel
Enjoys guiding, solving, working with groups of people, and explaining sophisticated things as simply as possible
Strong analytic and data analysis skills. Excellent oral and written communication skills
Ability to work efficiently in multidisciplinary, multicultural teams and to take a leadership role when needed
Quick grasp of relevant, sophisticated technical information
Natural curiosity, inventiveness, and an interest in making things work better
Niche Background to bring new perspectives to the team
Background developing and delivering remote technical training applying virtual reality, augmented reality and video
Benefits
Medical
Dental
Vision
Life insurance
401(K) with company matching
Employee stock purchase program (ESPP)
Student debt assistance
Tuition reimbursement program
Development and career growth opportunities
Financial planning benefits
Wellness benefits including an employee assistance program (EAP)
Paid time off and paid company holidays
Family care and bonding leave
Company
KLA
Kla creates tools and services that promote innovation in the electronics industry.
10,001+ employees
H1B Sponsorship
KLA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (138)
2022 (297)
2021 (191)
2020 (249)
Funding
Current Stage
Public CompanyTotal Funding
$750M2024-02-02Post Ipo Debt· $750M
1994-04-06IPO· nasdaq:KLAC
Leadership Team
Lisa Grunwald
FISH Philosophy CEO
Rick Wallace
President & CEO
Recent News
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2024-05-23
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