200+ applicants
Cash App · 3 days ago
Senior Data Scientist - Support
San Francisco, CA
Full-time
Remote
Senior Level
$142K/yr - $213K/yr
5+ years exp
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Insider Connection @Cash App
Responsibilities
Partner directly with a Cash App customer support team, working closely with operations, engineers, and machine learning
Analyze large datasets using SQL and scripting languages to surface actionable insights and opportunities to the operations team and other key stakeholders
Approach problems from first principles, using a variety of statistical and mathematical modeling techniques to research and understand advocate and customer behavior
Design and analyze A/B experiments to evaluate the impact of changes we make to our operational processes and tools
Work with engineers to log new, useful data sources as we evolve processes, tooling, and features
Build, forecast, and report on metrics that drive strategy and facilitate decision making for key business initiatives
Write code to effectively process, cleanse, and combine data sources in unique and useful ways, often resulting in curated ETL datasets that are easily used by the broader team
Build and share data visualizations and self-serve dashboards for your partners
Effectively communicate your work with team leads and cross-functional stakeholders on a regular basis
Qualification
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Required
An appreciation for the connection between your work and the experience it delivers to customers. Previous exposure to or interest in customer support problems would be great to have
A bachelor degree in statistics, data science, or similar STEM field with 5+ years of experience in a relevant role OR
A graduate degree in statistics, data science, or similar STEM field with 2+ years of experience in a relevant role
Advanced proficiency with SQL and data visualization tools (e.g. Looker, Tableau, etc)
Experience with scripting and data analysis programming languages, such as Python or R
Experience with cohort and funnel analyses, a deep understanding statistical concepts such as selection bias, probability distributions, and conditional probabilities
Experience in a high-growth tech environment
Benefits
Healthcare coverage (Medical, Vision and Dental insurance)
Health Savings Account and Flexible Spending Account
Retirement Plans including company match
Employee Stock Purchase Program
Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
Paid parental and caregiving leave
Paid time off (including 12 paid holidays)
Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
Learning and Development resources
Paid Life insurance, AD&D, and disability benefits
Company
Cash App
Cash App is the fastest growing financial brand in the world. It is a sub-organization of Block.
1,001-5,000 employees
H1B Sponsorship
Cash App has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (172)
2022 (350)
2021 (22)
Funding
Current Stage
Early StageTotal Funding
$10M2018-04-04Pre Seed· $10M
Leadership Team
Adrian Pittman
Head of Financial Services Design
Laurence Aderemi
Crypto Operations Lead
Recent News
Payments Dive
2024-06-04
Payments Dive
2024-05-27
Payments Dive
2024-05-24
Company data provided by crunchbase
