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Mimecast · 3 days ago
Business Operations Analyst
Lexington, MA
Full-time
Hybrid
Entry, Mid Level
2+ years exp
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Hiring Manager
Natalie D.
Insider Connection @Mimecast
Responsibilities
Manage a queue of inbound system and territory related inquiries from the global sales and ops teams.
Triage and solve Level 2 issues
Participate in UAT (User Acceptance Testing) of new GTM system functionality
Participate in defining, documenting, and implementing new sales functionality
Support the sales team
Collaborate with the IT team and Tier 1 support team on queue routing.
Qualification
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Required
Experience with Salesforce CRM (functionality, data structure, reporting) & other GTM business applications supporting a revenue intelligence stack
Power user in spreadsheet software (Excel, Google Sheets) or other data analysis tool
Strong attention to detail and identifying gaps through data analysis
2+ years of B2B related work experience, preferably at a fast-growing company
Company
Mimecast
Mimecast is a SaaS-based email management platform enabling companies to administer business communications and data.
1,001-5,000 employees
Funding
Current Stage
Public CompanyTotal Funding
$90.24MKey Investors
ATL PartnersInsight PartnersIndex Ventures
2021-12-07Acquired· by Permira ($5.8B)
2017-10-31Post Ipo Equity· $0.4M
2015-11-19IPO· nasdaq:MIME
Leadership Team
Marc Van Zadelhoff
Chief Executive Officer
Neil Murray
CTO and Co-Founder
Recent News
Globe Newswire
2024-05-07
GlobeNewswire News Room
2024-01-16
Company data provided by crunchbase
