189 applicants

Company

Harmonic · 22 hours ago

Sr. Network Design and Integration Engineer

Austin, TX

Full-time

Remote

Senior Level

$110K/yr - $130K/yr

7+ years exp

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Responsibilities

Support activities for cOSTM client lab integration, testing, qualifications, and field trials.

Design IP networking ecosystem with Harmonic cOSTM platform to support Customer Use Cases.

Communicate with marketing, engineering, and sales team about client expectations.

Responsible for testing new software and hardware; report and track defects to engineering.

Design, execute, and lead client field trials.

Train clients on the operation and troubleshooting of the cOSTM system.

Train field service team on the operations and troubleshooting of cOSTM system and any new features that are supported.

Assist with deployments and technical support as needed.

Assist with supporting customers in conjunction with Harmonic’s 24/7 Technical Assistance Centre (TAC), as required.

Investigate, diagnose and resolve Customer issues on-site in a timely manner and if needed escalate problems for assistance.

Resolving equipment performance related issues within Harmonic equipment and in conjunction with Harmonic application partners, utilizing Harmonic’s technical issue logging/escalation systems as appropriate.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

IP network switchingRouting protocolsTCP/IP stackLinux server administrationNetwork troubleshootingTechnical documentationProblem solvingAnalytical skillsCommunication skillsDOCSIS knowledgeFTTX knowledge

Required

Bachelor’s in computer science, Electronic Engineering, Telecommunications or equivalent;

7+ years direct experience in networking systems hardware and software design and troubleshooting.

Strong expertise in IP network switching and routing protocols, TCP/IP stack is a “must”.

Experience in configuration and administration of Linux-based servers is a “must”.

Ability to understand technical documentation including Software/Hardware Configuration Guides, schematics, work instructions, test procedures, etc.

Problem solving, analytical and communications skills.

Preferred

Knowledge of DOCSIS, CMTS configuration and troubleshooting is a plus.

Knowledge of FTTX is a plus.

Company

Harmonic

Glassdoor

3.8

Harmonic provides video delivery solutions for broadcast, cable, satellite, internet, mobile and telco service providers.

Founded in 1988

San Jose, California, USA

1,001-5,000 employees

http://harmonicinc.com

H1B Sponsorship

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Trends of Total Sponsorships

2023 (3)

2022 (3)

2021 (4)

2020 (5)