200+ applicants

Company

Original Job Post

Snowflake · 4 days ago

Services Delivery Manager

Germany, PA

Full-time

Remote

Senior Level

5+ years exp

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AnalyticsCloud Data Services

H1B Sponsorship

Comp. & Benefits

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Responsibilities

Own, manage and communicate the operational relationship with assigned clients

Manage key client projects by communicating effectively with project team members, management, and project stakeholders on status, issues, risks, and project goals and objectives

Lead internal and client meetings with thorough documentation and rigorous follow-up

Manage client and project documentation, communications, meetings, and required meeting follow-ups

Track metrics around infrastructure performance and service requests

Continually seek to improve

Prepare and present service reports to clients

Create, implement and track relationship roadmaps

Help create and execute on the overall vision for service delivery and client satisfaction

Determine areas for process improvements within both the client and Snowflake

Work with key stakeholders to implement and document

Qualification

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Services DeliveryData WarehousingBusiness IntelligenceTechnical ImplementationProject ManagementProblem-SolvingCommunicationOrganizationalIndependenceTime ManagementSolution ArchitectSystem AdministratorTechnical Account ManagerClient SupportAdvisoryFluency in German

Required

5+ years of experience in a Services Delivery role (or similar capacity) dealing with complex, technical implementation projects

Direct experience in the Data Warehousing, Business Intelligence and/or Cloud field

Proven ability to communicate and translate effectively across multiple groups from design and engineering to marketing, advertising, and business development

Strong organizational skills, ability to work independently and manage multiple projects simultaneously

Preferred

Bonus Points: Experience in a client support and advisory technical role (Solution architect, system administrator, technical account manager or equivalent)

Fluent in German language

Company

Snowflake

Glassdoor

4.0

Snowflake is a cloud data platform that provides a data warehouse-as-a-service designed for the cloud.

Founded in 2012

San Mateo, California, USA

5,001-10,000 employees

https://www.snowflake.com

H1B Sponsorship

Snowflake has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (102)

2022 (257)

2021 (134)

2020 (129)