Ro · 2 days ago

Sr. Technical Program Manager, Infrastructure

New York, NY

Full-time

Remote

Senior Level

$156K/yr - $188K/yr

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Comp. & Benefits

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Responsibilities

Work with Infrastructure leadership to clarify goals and deliverables from Infrastructure initiatives; help identify and track dependencies and opportunities for areas of optimization

Communicate goals, status, risks, and impact of the team’s work to relevant stakeholders and to the larger organization. This includes organizing regular feedback cycles around Infra’s offerings and roadmap discussions with stakeholders.

Be a liaison between the Infra and the rest of the Tech Org, including Cybersecurity/IT, to establish and evolve an intake and prioritization process

Work with leadership across all functions to incorporate their needs into the border Infrastructure roadmap and prioritization

Create and refine processes when necessary; maintain focus on reliability and continual improvements, and automation and scaling

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Engineering ExperienceTechnical Product ManagementProject ManagementAWSGCPKubernetesContent Delivery NetworksKafkaRelationship BuildingProgram ManagementTool BuildingData AnalysisStakeholder ManagementProblem-SolvingLeadershipCommunicationInterpersonal SkillsAttention to DetailInnovative ThinkingData-Driven Approach

Required

Has enough prior engineering experience or relevant Technical Product or Project Management experience on Infra/SRE/developer productivity teams to understand Infra's offerings and capabilities, and to participate in detailed technical discussions with Infra's highly technical stakeholders

Has experience on teams that have used AWS/GCP, Kubernetes, Content Delivery Networks, event messaging systems such as Kafka

Has experience working collaboratively across organizations; strong leadership, communication and interpersonal skills; and experience building and fostering effective working relationships

Values attention to detail and enjoys working in an innovative environment

Takes a data-driven approach to program management, building tools (workflows, custom work intake processes, estimation models), collecting and analyzing data, and driving stakeholder buy-in