Unisys · 3 days ago
Field Computer Technician
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Business DevelopmentInformation Services
Insider Connection @Unisys
Responsibilities
Provides support for software, hardware, and networking support for desktops, laptops, and servers
Provides maintenance and support on legacy products
May provide support for enterprise products
Performs disk replacement on enterprise storage products
Installs and maintains PCs and associated software, networks, servers, and peripherals
Supports network products from operational and maintenance perspectives
Performs installs, moves, adds, and changes as required
Tests and certifies PCs, networks, servers, and client-approved applications
Provides follow-up on problems or escalation
Maintains a high degree of professionalism in actions, demeanor, and dress
Ensures customer satisfaction throughout the service delivery transaction
Ensures client-specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
Qualification
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Required
High school degree required
6 months to 1-year hands-on technical experience
Electronics training equivalent to at least 2 years of technical institutes, polytechnic and/or military technical school with applicable field service and/or other related technical experience
Bachelor’s degree or Electronics training equivalent to at least 2 years of technical institutes, polytechnic and/or military technical school with applicable field service and/or other related technical experience
A+ certification a plus
Specific Manufacturer certification as required. I.e. EMC, Dell, Cisco, Microsoft, Apple, Unisys. COMPTIA, and NETWORKPLUS
Specific Manufacturers certifications as required. I.e. EMC, Dell, Cisco, Microsoft, Apple, Unisys. COMPTIA, and NETWORKPLUS
Troubleshooting software and hardware problems
Knowledgeable in servers, Microsoft/Linux/Unix applications, network protocol, internetworking, configuration, and possess advanced PC support capability
Ability to test and certify PC, networks, servers and client/Unisys approved software applications and associated peripherals
Knowledge of client-specific internal procedures and service delivery requirements
Excellent analytical and client communication skills
Client and/or governmental clearance may be required
Microsoft Server Certified Professional Certification or minimum 2+ years of experience in server handling/break fix
Police or criminal background verification may be required
Company
Unisys
Unisys is a worldwide information technology company. They provide a portfolio of IT services, software, and technology that solves
H1B Sponsorship
Unisys has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (18)
2022 (17)
2021 (28)
2020 (24)
Funding
Current Stage
Public CompanyTotal Funding
$485M2020-10-29Post Ipo Debt· $485M
2012-08-16IPO· nyse:UIS
2010-01-19Acquired· by Molina Healthcare ($135M)
Recent News
2024-05-14
2024-05-08
PRNewswire
2024-05-07
Company data provided by crunchbase