200+ applicants

Company

Original Job Post

Brightspeed · 2 days ago

Product Specialist, Product Operations

Charlotte, NC

Full-time

Remote

Mid Level

3+ years exp

Wonder how qualified you are to the job?

Maximize your interview chances

InternetTelecommunications

Hiring Manager

Sheenah Smith

Insider Connection @Brightspeed

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Gather and analyze data for product and platform requirements

Drive the development and implementation of new product and platform features

Assist with project management tasks for selected projects

Identify and recommend improvements to existing products and platforms

Convert features into smaller user stories and actionable requirements for developers, IT and other stakeholders as needed

Write clear and well-structured business requirements and documentation

Identify and recommend automation opportunities for existing products and platforms

Create reports, dashboards and visualizations to help others understand products and platforms performance as needed

Drive the analyses to identify issues and bottlenecks in existing processes to recommend improvements

Communicate and validate requirements with relevant stakeholders

Collaborate with product managers and project managers on roadmap planning and prioritization

Interact with business and technical stakeholders to identify needs, opportunities, and gaps.

Drive the process to work with IT and other key stakeholders to groom product requirements and turn them into actionable Jira tickets and technical requirements for software developers and network architects.

Collaborate with vendors and different teams to evaluate, test, qualify and select technological solutions associated with product initiatives.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Telecommunications ProductsProduct ManagementUS MarketPre-SalesProduct ArchitectureSales EngineeringBusiness AnalysisOperations ManagementProject ManagementNetwork ManagementEngineering ManagementSales ManagementPortfolio ManagementMarketing ManagementLegal ComplianceIT ManagementFinance ManagementService Delivery ManagementMicrosoft Office SuiteJiraConfluenceProblem-SolvingOrganizational SkillsCollaborationIndependence

Required

Bachelor’s Degree required in Engineering, IT, or equivalent work experience

Experience in telecommunications products like Metro Ethernet, XGSPON/GPON, Broadband Internet, DIA, SD-WAN, and managed services like Managed WAN/LAN/Wi-Fi, Cybersecurity

3+ years of experience as Product Manager

Proven track record managing products in the US market for Residential, Small and Medium Business, Large Enterprise and/or Wholesale customers

3+ years of experience in pre-sales, product architecture, sales engineering, business analyst or operations roles

Exceptional organizational skills and the ability to manage the success of multiple projects concurrently

Able to work in a fast-paced environment, and work collaboratively with Network, Engineering, Sales, Portfolio Management, Marketing, Legal, IT, Operations, Finance, Service Delivery & Assurance teams to ensure proper development and management of services

Must be an enthusiastic self-starter, able to work independently

Proficiency with Microsoft Office Suite, Jira and Confluence is required