Ideon · 1 week ago
Enrollment Integrations Analyst
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Employee BenefitsHealth Care
Insider Connection @Ideon
Responsibilities
Actively manage enrollment configuration tasks, ensuring accurate and timely completion of all assigned tasks.
Regularly follow-up and communicate with carriers and platforms to ensure timely delivery of customer groups.
Deliver quality work within defined service levels that will exceed the customer expectations.
Leverage metrics to monitor and adjust performance to ensure you are working at an optimal level.
Meet with carriers and manage relationships, owning issue resolution to drive timely build and maintenance of integrations.
Quickly address system generated errors which relate to configurations under your purview.
Communicate technical concepts in a clear and concise manner, which will ensure carriers and platforms understand requirements and can deliver responses quickly.
Use Ideon’s proprietary toolset to manage your work and deliver high-quality results for our customers.
Being an active member of a high performing team, that is focusing on delivering solutions to our customer.
Knowledge about insurance industry standards and regulations concerning data connections (e.g., HIPAA, 834, LDEx).
Ability to perform root cause analysis and deliver accurate resolution in a timely manner.
Qualification
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Required
High proficiency in EDI and/or API technologies (5+ years), specifically in insurance enrollment processes.
A proactive, results-oriented mindset, capable of prioritizing and managing multiple projects in a fast-paced environment.
Strong written and verbal communication skills, capable of conveying technical concepts effectively and professionally.
Enjoy working with and delighting customers.
A desire to develop your technical skills with the latest technologies.
Analytical skills with keen attention to detail.
Familiarity with JIRA, Zendesk, Salesforce, or other CRM platforms.
Knowledge about insurance industry standards and regulations concerning data connections (e.g., HIPAA, 834, LDEx).
Ability to perform root cause analysis and deliver accurate resolution in a timely manner.
Company
Ideon
Ideon develops a healthcare data platform for the employee benefits sector.
Funding
Current Stage
Growth StageTotal Funding
$44.13MKey Investors
Aquiline Technology GrowthFCA Venture Partners
2023-06-05Series Unknown· $10.04M
2021-04-13Series B· $23M
2019-04-22Series Unknown· $1.24M
Recent News
2024-04-25
2024-04-16
2023-10-28
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