144 applicants

Company

Original Job Post

Datavant · 3 days ago

Vendor Success Lead

United States

Full-time

Remote

Senior Level

$72K/yr - $112K/yr

2+ years exp

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Responsibilities

Analyze dashboard and inventory variables across the portfolio to forecast, prioritize inventory and communicate risks and develop strategy to meet client goals

Work cross functionally with internal teams and vendor to execute operating plan through diverse chart retrieval methods, escalating process inefficiencies for immediate resolution

Create, manage and distribute reports related to each of the projects assigned providing a real-time, comprehensive, and prioritized view of all projects in scope

Routinely perform complete analysis of individual projects and serve as subject matter expert, sometimes at a very granular level

Provide full oversight to risk adjustment and quality related projects that provide significant impact to our health insurance clients. This primarily consists of risk adjustment analytics, healthcare medical records retrieval and chart review coding projects

Coordination and communication with client team to ensure meeting of expectations and SLA’s

Partner with key stakeholders, primarily account managers and operations to understand project progress, expected project success, and data trends within each project

Understand and analyze project data to identify trends related to project goals and act accordingly within the organization

Provide project support including facilitation, tracking and reporting on projects, and client deliverables

Track and report on vendor performance, clearly communicating project metrics, expectations, trends and expected outcomes

Work within Datavant Healthcare client project management framework, processes, and tools

Support the creation and improvement of processes, procedures, and tools

Spearhead dedicated Vendor Analysis and elevate Client-facing support for our top HIH vendors, ensuring unparalleled service delivery and satisfaction

Proactively orchestrate daily initiatives to optimize chart retrieval processes and ensure we consistently meet and exceed targets, fostering operational excellence

Lead the charge in implementing robust weekly, bi-weekly, and monthly payment reconciliation procedures between vendors, HIH Operations, Accounts Payable, and Finance teams, guaranteeing seamless financial operations

Deliver weekly escalations to the Senior Director, providing them with insightful updates and actionable insights to drive informed decision-making and swift resolutions

Collaborate with Business Intelligence (BI) teams to develop and present dynamic dashboards showcasing the effectiveness of HIH operations, empowering stakeholders with actionable insights for continuous improvement

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Healthcare technologyMedical recordsHealth informationRisk adjustmentProject managementAccount supportVendor needs anticipationProblem solvingDecision makingRapport buildingCommunication skillsStrategic thinkingAnalytical skillsTeam playerAttention to detailAccount ManagementOperationsHealthcare ServicesHealth PlanSQL

Required

Bachelor’s degree in Business Administration, Healthcare Management, Business Analytics, Economics or related field

2-5 years’ experience in Healthcare Technology, Medical Records or Health Information

Understanding of Risk Adjustment and Healthcare/Health IT industry experience

Knowledge of project management principles and frameworks of successful project management from an account support perspective

Demonstrated competency in problem solving, decision making and executing against goals and deadlines

Ability to quickly establish rapport, credibility, trust and respect throughout the organization and with clients

Excellent oral and written communication skills and the ability to effectively and persuasively present data

Excellent strategic thinking and precise analytical skills; demonstrated ability to anticipate vendor needs

Professional and positive approach, self-motivated, and conscientious team player with strong attention to detail

Preferred

Prior experience in account management or operations for a healthcare services company or health plan

Project Management coursework or PMP Certification preferred

SQL preferred

Company

Datavant

Glassdoor

3.5

Datavant protects, connects, and delivers the world’s health data to power better decisions and advance human health.

Founded in 2017

San Francisco, California, USA

1,001-5,000 employees

https://datavant.com

H1B Sponsorship

Datavant has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (7)

2022 (12)

2021 (1)

2020 (6)