123 applicants
CCC Intelligent Solutions · 2 days ago
Senior Site Reliability Engineer
Chicago, IL
Full-time
Onsite
Senior Level
$98K/yr - $150K/yr
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Responsibilities
Help build an SRE culture by sharing best practices, approaches, documentation, and code with other engineering teams across the organization.
Document tribal knowledge as you acquire it over time by creating runbooks/playbooks and ensuring critical system information is readily available to those who need it through dashboards.
Configuring and maintaining the monitoring tooling as it relates to the target application.
Monitor application/infrastructure and take steps to improve overall system software performance, availability, and reliability by incorporating changes through defined feedback loops within the software delivery lifecycle.
Apply automation to any tasks/parts of the system that are performed manually.
Work closely with software developers and testers to ensure the product is responding correctly to non-functional requirements such as security, performance, and availability.
Resolve ICC escalations and help prevent reiteration of incidents by creating processes and automation.
Be a key part of our response to high-severity incidents, ensuring we meet all SLAs and SLOs.
Assist the product development team with managing their error budget.
Embrace failures and treat incidents as learning opportunities through conducting blameless postmortems reports.
Participate in product engineering stand-ups and related design activities.
Coach other team members to ensure systems are supported by following SRE best practices.
Qualification
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Required
Past enterprise level experience in DevOps, Software, Infrastructure or Site Reliability Engineering with the ability to demonstrate understanding of high-level technical briefs, talks and ideas.
Experience leading teams in troubleshooting, issue resolution, or escalations.
Ability to document solutions, SRE architectural patterns, and best practices to ensure that teams have guidance as needed.
Proven ability to dig through metrics, logs, and available sources to triage and resolve an incident at any time.
Experience of the full software delivery lifecycle
Solid understanding of Microservices and APIs
Experience and interest in working in an Agile environment.
Versed in system management, monitoring and analysis to identify opportunities to improve service health, manageability and reliability.
Experience writing and modifying SQL queries and generating reports.
Eager to problem solve and troubleshoot issues that may arise day-to-day.
Effective communication and interpersonal skills
Preferred
Experience functioning as an SRE in maintaining reliability of the applications and infrastructure.
Proficient in infrastructure as code practices.
Experience building CI/CD pipelines from scratch.
Able to troubleshoot complicated, cross-platform issues by handling OS, Networking, Database, and applications in cloud-based and on-premises environments.
Benefits
Health insurance
PTO
401K
Company
CCC Intelligent Solutions
CCC Intelligent Solutions is a SaaS platform that offers digital and data services for the insurance and automotive industries.
Founded in 1980
1,001-5,000 employees
H1B Sponsorship
CCC Intelligent Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (57)
2022 (69)
2021 (54)
Funding
Current Stage
Public CompanyTotal Funding
$1.32B2024-02-29Post Ipo Secondary· $491.06M
2023-11-09Post Ipo Secondary· $682.5M
2021-08-02Post Ipo Equity· $150M
Leadership Team
John Goodson
CTO
Jason Verlen
SVP Product Management
Recent News
2024-05-29
2024-05-24
Company data provided by crunchbase
