Hyatt Place · 2 weeks ago
Hotel Host (Guest Service Agent)
Hendersonville, TN
Full-time
Onsite
New Grad, Entry LevelHyatt Place Nashville-Hendersonville is committed to high quality guest service and teamwork. The Hotel Host (Front Desk Agent) is responsible for creating exceptional experiences for guests through attentive service and maintaining a welcoming environment.
Hospitality
Responsibilities
Create an experience for hotel guests by offering welcoming, helpful and exceptional service
Maintain a clean, comfortable and inviting environment
Responsible for the complete guest experience including the Hotel Host Stand, Bakery Café, Guest Kitchen, e-room, and TV den
Facilitate guest check in and out
Service the meeting rooms
Qualification
Required
Customer service experience is required, preferably in a hotel or related field
Must have schedule flexibility for both AM/PM shifts, weekends and holidays
Requires strong command of the English language to include speaking, reading and writing
Ability to learn quickly and work in fast paced position with guest interaction
Must be able to multi-task
Must be 18 years or older
A true desire to satisfy the needs of others in a fast paced environment
High school diploma or equivalent required
Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
Must possess basic computer skills, i.e. Word, Excel, etc
Company
Hyatt Place
Welcome to a different place®. You’re always on. And so are we. Our hotels are perfect for your blended lifestyle of work and play.
Founded in 1957
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jeevan Sidhu
Managing Partner
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