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GOOD AMERICAN · 1 day ago

Stock Lead - FASHION ISLAND

Newport, CA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Good American is a fully inclusive fashion brand that celebrates all dimensions of female power. They are seeking a Stock Lead who will act as a brand ambassador, driving client engagement and supporting store operations to achieve sales and KPI goals.

ApparelB2CConsumer GoodsE-CommerceFashion

Responsibilities

Be an ambassador to the brand and promote the culture of Good American internally and externally

Drive for financial results by achieving individual sales targets as well as support team members in order to drive total store and brand performance

Ensure individual KPI goals are attained and support the achievement of KPI goals of team members and store

Follow through on customer journey as required to ensure a content client

Support the needs of the client through styling advice and suggestion with every engagement

Deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)

Solution oriented approach to finding resolutions to customer service issues with brand and client top of mind

Create and develop a robust client book based on strong engagement, ensuring that client acquisition and retention are key focuses for store and brand overall

Support floor coverage, financial targets, visual merchandising standards, client service

Ensure operational functions within the store both front of house and back of house are completed

Support all visual merchandising initiatives including adhering to visual directives, meticulous upkeep of visual standards that align with brand guidelines front of house and back of house

Ensure all inventory initiatives are completed including regular Cycle Counts, inventory reconciliation, and processing are completed in accordance to company guidelines as required

Support all activations/ events in the store

Attend all meetings as required by the business and lead meetings as required

Contribute towards creating and maintaining a positive team culture within the store

Be a strong partner to corporate team and deliver feedback and insights

Additional projects/ responsibilities may arise in accordance with the needs of the business

Qualification

Retail experienceWomen’s apparel knowledgeClient engagementVisual merchandisingFashion stylingRetail performance indicatorsComputer technologyEffective communicationAdaptability