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Company

Original Job Post

Veeva Systems · 1 week ago

Product Expert - Health Data

Boston, MA

Full-time

Remote

Mid Level

$55K/yr - $175K/yr

3+ years exp

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Responsibilities

Successfully own and manage customer relationships to ensure they are getting the most value out of Compass products, adopting new features & capabilities, and considering broader use cases our products can support

Understand our customer’s commercial use cases and help them navigate the data to better support the business need

Own onboarding and training of customers on the Compass Portal & data products

Work closely with Account Partners to support & engage with our customers

Drive the resolution of data investigations & data questions by partnering with the analytics team

Build trust in our data products and help our data become central in customers’ business decisions

Assist IT teams in setting up data ingest and bringing in the right technical resources when needed

Work closely with the Product team to influence product roadmap as well as be able to translate design decisions and & product vision to customers

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Business ConsultingEngagement ManagementCustomer SuccessLife Science DataCustomer Relationship ManagementData AnalysisHealthcarePatient Data AnalyticsTargetingSegmentationIncentive CompensationCross-Functional CollaborationSQLRelational DatabasesProblem-SolvingCommunicationProject Management

Required

3+ years of business consulting, engagement management, or customer success experience with life science data and/or analytics industry experience

Experience as owner of customer relationships in a data-driven area

Experience working with complex data sets/analyses to support customer use cases in healthcare/life sciences (e.g., patient data analytics, targeting & segmentation, incentive compensation, etc.) and delivering to cross-functional audiences (business, IT, analytics)

Excellent presentation, communication, and project management skills (e.g., PowerPoint)

Advanced SQL skills; able to query and manipulate relational databases

Benefits

Medical, dental, vision, and basic life insurance

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Company

Veeva Systems

Glassdoor

3.9

Veeva Systems Inc. is a leader in cloud-based software for the global life sciences industry.

Founded in 2007

Pleasanton, California, USA

5,001-10,000 employees

http://www.veeva.com

H1B Sponsorship

Veeva Systems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (43)

2022 (64)

2021 (63)

2020 (48)