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Overview

Company

Original Job Post

Tabula Rasa HealthCare · 5 days ago

Account Manager

United States

Full-time

Remote

Entry, Mid Level

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Responsibilities

Serves as the primary representative for partners/clients, interacting with client representatives, stakeholders, and decision-makers.

Develops, strengthens, and expands relationships for assigned accounts ensuring business needs and service expectations are fully met.

Supports new business client identification, developing new business relationships with potential clients.

Support and strengthen service line relationships, working closely with service line subject matter experts.

Act as a client advocate, maximizing client satisfaction, service performance, and profitability of assigned accounts.

Anticipate client needs and coordinate internal resources to meet client needs, expectations, and deadlines.

Conducts routine outreach and scheduled meetings with clients/partners in an ongoing and proactive manner.

Identify and recommend opportunities to expand partnerships with additional services or products.

Facilitate cross-sell/up-sell efforts with assigned accounts.

Proactively assess and periodically review client concerns and establish strategies for improving operations amongst service lines.

Introduce new features/service capabilities through evaluation of current results and identification of gaps.

Assist with contract renewals/agreements, changes, or service requests.

Deliver client demonstrations and education regarding products or services, remotely or on-site.

Deliver scheduled reports to clients, reviewing and analyzing data for accuracy and integrity.

Attend industry-related conferences and meetings.

Qualification

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Healthcare ExperienceBusiness AdministrationSalesMedicare AdvantagePACEHospiceACOLeadership

Required

Bachelor’s degree in Business, Sales, or related field.

Healthcare experience

Preferred

Advanced degree in Business, Business Administration, Sales, or related field

Experience in Medicare Advantage, PACE, Hospice, ACO, other

Provides consistently solid service to low-medium risk, low-medium revenue clients

Provides consistently solid service to medium risk, medium revenue, and complex clients.

Demonstrated leadership skills

Company

Tabula Rasa HealthCare

The Tabula Rasa HealthCare family of companies provide new beginnings for our clients, through innovative service models and fresh approaches to healthcare technology.

Founded in 2010