200+ applicants
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J. J. Keller & Associates, Inc. · 3 days ago
Senior Product Manager
United States
Full-time
Remote
Senior Level
$109K/yr - $140K/yr
7+ years exp
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Hiring Manager
Erica Ikonomidis
Insider Connection @J. J. Keller & Associates, Inc.
Responsibilities
Leads, develops and coaches team:
- Provides clear expectations, feedback and recognition
- Participates in the hiring/selection process
- Writes and conducts performance evaluations and progress reports
- Handles associate relations issues
Delivers results in line with the following key metrics/accountabilities:
- Strategic planning for assigned product/service roadmap
- On time and quality delivery of launch new product/service offerings
- Associate retention
- Budget control
Collaborates with internal stakeholders and Portfolio team on the creation of a product roadmap for all product and services within the assigned product/service line(s).
Performs customer / market needs analysis and manage the existing assigned line(s) by delivering product enhancements that address those needs.
Develops and manages processes that transform business requirements into detailed product requirements, and leads cross functional teams in product definition and design.
Develops and manages processes to create detailed product requirements that describe what features and functions need to be built.
Partners with the Software Development team throughout the development process to ensure a high quality, on time delivery of features and functions that meet customer / market expectations.
Ensures future service line releases reflect the experience gained from external market activities, customer discussions, usage analysis, competition, and market research.
Partners with Editorial and other groups within the organization to leverage Corporate expertise in safety, compliance, and risk management to best serve customers and market needs.
Monitors and communicates issues related to emerging technologies and market trends.
Participates in Corporate planning initiatives to support new and existing market opportunities.
Collaborates with Portfolio team to ensure a sustainable, competitive product/service line.
Represents J. J. Keller at industry and market events to promote assigned products and services.
Establishes and manages the Customer Loyalty Index for assigned products/services and creates specific plans and strategies based on periodic survey results.
Carries out responsibilities in a fair, ethical and non-discriminatory manner and ensure that staff follows these same guidelines.
Manages expenses in line with departmental budgets and corporate business conditions.
Enforces and supports all company policies and procedures. Fully supports the company's commitment to safety and the environment and strive to maintain a clean, healthy and safe workplace.
Qualification
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Required
Bachelor's degree in Marketing, Business or a Technology field.
7+ years of experience in a product management role in a related technology/service or product/industry.
3+ years of experience in a leadership role.
2+ years of experience in working with user interface design resources and writing/reviewing product requirements.
Experience working with sales, marketing and operations teams on new product launches or line extensions.
Ability to develop and implement growth plans and programs.
Strong verbal and written communication skills.
Strong organizational and time management skills.
Excellent understanding of product management processes and methodologies.
Solution and team oriented, with the ability to lead and influence others.
Ability to work with diverse, cross-functional teams throughout the organization.
Knowledge of complex Sales processes related to technology-based products or services.
Ability to recognize sales channel capabilities and package products accordingly.
Knowledge of Marketing processes required for complex solutions.
Benefits
Medical / Dental / Vision Insurance
Annual Reviews and Merit Increases
Quarterly Bonus Program & Annual Discretionary Performance Bonus Program
Two Retirement Programs: Annual Profit-Sharing and 401(k) with Employer Match
Work-Life Balance with ability for Flexing Work Hours
Paid Time Off (PTO) Days + 9 Paid Company Holidays
Free Onsite Wellness Clinic for those associates near our corporate office + free telehealth coverage for all associates regardless of where you live
Free access to FLEX by Fitness on Demand providing 24/7 access to online workout videos
Computer Equipment Provided for Home Office
Company
J. J. Keller & Associates, Inc.
Since we began as a family-owned company in 1953, our purpose at J. J. Keller & Associates, Inc.
1,001-5,000 employees
Funding
Current Stage
Late StageLeadership Team
Rustin Keller
President & CEO
Aaron Zuberbier
Lead Sales Representative - Resale Partners
Company data provided by crunchbase
