55 applicants
Thermo Fisher Scientific · 4 days ago
Commercial Excellence, Senior Analyst
United States
Full-time
Hybrid
Senior Level
8+ years exp
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Insider Connection @Thermo Fisher Scientific
Responsibilities
Become an expert on commercial functions managed within MSD’s Microsoft Dynamics CRM platform.
Lead large scale CRM development projects in support of defined business objectives.
Partner with commercial customers to define business objectives and CRM requirements to meet those objectives.
Lead user acceptance testing and training for all CRM commercial enhancements.
Handle product support efforts for all commercial functions.
Monitor system enhancements deployed from Microsoft, assess their fit for the business users and our platform, and make recommendations to the IT and CRM support teams for their inclusion in our platform.
Lead CRM data governance strategy and data cleanup efforts.
Provide end user support for break/fix issues for CRM commercial functions.
Conduct root cause analysis on CRM break/fix requests.
Act as a liaison between the business and the CRM IT team.
Partner with CRM IT support team, the CRM product owner, and requestors to set prioritization on CRM requests.
Work with IT support to ensure that technical development requirements align with business stakeholder requirements.
Develop reports and advanced finds to support the reporting needs of the business.
Qualification
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Required
Bachelor’s degree; GED or HS Diploma with relevant years of experience will be considered
8+ years of experience working with CRM or ERP systems; prefer Microsoft Dynamics or Salesforce applications
Strong written and verbal communication skills
Creative, collaborative problem solver that thrives in a fast-paced team environment
Ability to translate business problems into technical solutions
Familiarity with Agile project management methodology
Ability to travel ~5-10%
Benefits
Healthcare
Annual Incentive Plan Bonus
Employee Benefits
Company
Thermo Fisher Scientific
Thermo Fisher Scientific is a biotechnology and laboratory equipment company that provides a wide range of scientific products and services.
10,001+ employees
H1B Sponsorship
Thermo Fisher Scientific has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (173)
2022 (314)
2021 (349)
2020 (251)
Funding
Current Stage
Public CompanyTotal Funding
$11.05BKey Investors
National Grid
2023-08-07Post Ipo Debt· $2.95B
2023-03-27Grant· $0.5M
2022-11-15Post Ipo Debt· $1.29B
Leadership Team
Daniella Cramp
Senior Vice President and President
Frederick Lowery
Senior Vice President Thermo Fisher and President Customer Channels
Recent News
2024-05-26
Company data provided by crunchbase
