Airbnb · 5 days ago
Senior Design Operations Program Manager
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Responsibilities
Partner with manager and/or Design Ops leadership on initiatives that impact all of Design—including resourcing strategies, tool optimization and education, and process improvements that help us scale and operate efficiently and effectively.
Shape, drive, and document processes and tools for effective org planning workflows by assessing current tools and gaps and iterating on improvements toward a longer-term vision for more seamless workstreams.
Collaborate with internal and cross functional (XFN) teams to simplify, unify, and streamline both Design and XFN processes and tools (Airtable) to enhance productivity.
Support overarching planning processes (e.g. monthly planning) to ensure headcount staffing and contractor resourcing plan meets larger skillset needs of team and business.
Support manager with cross functional tooling efforts
Collaborate with Design Ops and Design Program Managers (DPMs) to ensure consistency in overarching ways-of-working to drive successful program delivery.
Coordinate periodic reporting on team output and key metrics, manage work plans, analyze data, and ensure recommendations are effectively implemented.
Engage with partner teams to maintain excellent and timely data accuracy.
Develop a system to regularly update and maintain accuracy of documentation relative to Operating System, onboarding, process and tools.
Support the development of capacity planning, scoping, and roadmap planning standards across Design functions.
Participate in and support cultural moments as part of Design
Other design operational responsibilities may be required but will be considered and determined based on experience, capability, organizational need, and bandwidth.
Qualification
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Required
BA/BS with 7+ years consulting, program management, product management, project management with demonstrated experience establishing methods and processes, implementing systems, and supporting org-wide operations.
Proactive approach with a demonstrated ability to work through ambiguity to detailed simple solutions. You can take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish line with some oversight.
Highly tactical operator with a focus on tracking, reporting, and process improvement.
Proficiency in optimizing program management tools for enhanced efficiency.
Highly organized with a talent for structuring and implementing initiatives at scale.
Deep understanding of user-centered design methodologies and iterative development approaches.
Proficiency in managing tooling and design systems, including Airtable, Asana, and Figma with an ability to learn technical systems quickly.
Long-term strategic thinking balanced with near-term execution skills.
Expert in collecting, organizing, and interpreting data.
Proven track record and a desire to collaborate with cross-functional teams.
Adaptability to thrive in a high-growth, ambiguous, and constantly evolving organization.
Exceptional analytical and problem-solving abilities.
Benefits
Employee Travel Credits
Company
Airbnb
Airbnb is an online community marketplace for people to list, discover, and book accommodations through mobile phones or the internet.
H1B Sponsorship
Airbnb has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (119)
2022 (236)
2021 (282)
2020 (244)
Funding
Current Stage
Public CompanyTotal Funding
$6.42BKey Investors
JP Morgan ChaseFirstMarkTPG
2021-04-16IPO· lse:0A8C
2020-06-03Secondary Market· Undisclosed
2020-04-14Debt Financing· $1B
Recent News
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