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Company

Original Job Post

WSP in Canada · 2 days ago

Senior Project Coordinator

Riverside, CA

Full-time

Hybrid

Mid Level

$48K/yr - $91K/yr

4+ years exp

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Responsibilities

Maintain and contribute to the administrative reporting to clients by reviewing data, tracking progress, and maintaining monthly reports.

Maintain rapport with the program team by documenting and communicating any needed actions relative to workflow, new services, and best practices.

Provide general assistance to employer partners-HR and employees using the electronic and paper survey including data entry of surveys and/or answering clarifying questions.

Serve as a back-up for on-site employer-partnered events.

Address inbound and outbound calls/inquiries/live chat regarding transportation topics, as well as coordinating the weekly live chat staffing schedule.

Support project team with the review and quality control of client deliverables as well as public-facing materials and content.

Qualification

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Administrative office experienceMicrosoft Office proficiencyExcel pivot tablesExcel editingOnline databasesWebsite managementCA Driver’s LicenseData trackingExpense reportsCompany policies adherenceSafety policiesProblem-solvingDecision-makingMulti-taskingWorkload balancingAdaptabilityVerbal communicationWritten communicationInterpersonal communicationDetail-orientedQuality workEthical decision-makingWorkplace safetyInventory tracking Riverside/San Bernardino County transportation systemsFluency in SpanishCustomer service

Required

4+ years’ experience in an administrative office role

Strong decision-making, problem-solving, multi-tasking and workload balancing skills

Ability to work in a fast-paced team environment, and adapt to shifting priorities

Strong verbal, written and interpersonal communication skills

Detail-oriented with an emphasis on quality work products and data tracking

Strong computer skills, including proficiency with the Microsoft Office suite

Excellent Excel skills, including the use of pivot tables and spreadsheet editing

Experience with online databases and website management

Experience working with customers and/or clients

Possession of a valid CA Driver’s License. Mileage will be reimbursed via approved expense reports

Ability to exercise responsible and ethical decision-making regarding company funds, resources and conduct and adhere to WSP’s Code of Conduct and related policies and procedures

Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies

Preferred

Bachelor’s degree preferred, but not required

Fluency in speaking Spanish (reading/writing)

Experience in providing excellent customer service

Experience with customer programs in the public sector

Experience with tracking product inventory

Comprehensive knowledge of the Riverside/San Bernardino County areas and its transportation systems (buses, vanpools, rail, ride share and micro transit)