Blue Cross Blue Shield of Massachusetts · 3 days ago
Senior Business Systems Analyst
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Responsibilities
Accountable for the facilitation & elaboration of user stories and/or requirements artifacts related to business features and epics with appropriate stakeholders (development team members, business stakeholders and others as needed)
Ensures that user stories satisfy feature acceptance criteria
Understands and mentors teams on how to define 'definition of ready' for user stories
Updates team backlogs in preparation for sizing exercises
Partners closely with Product Owner & Product Managers on ensuring that stories are understood and satisfy the initiative & epic vision and will assist in backlog prioritization
Participates in all ceremonies related to software development, including user story grooming, backlog prioritization & grooming, sprint retrospectives and any long-term planning sessions
Understands at a high level how to effectively split user stories, illicit story requirements, document system and business impacts in a way that can be understood by technical & non-technical resources
Works closely with solution architecture, engineering, external vendor, and data teams to deliver features to market
Creates and socializes appropriate artifacts in user story and requirement elaboration, including business process diagrams, customer journey maps, impact analysis, systems diagrams, data flow diagrams and any other appropriate artifact to ensure story completeness and clarity
Considered a SME for Cost Estimation, including all systems used to conduct business within Cost Estimation, business processes, operational teams and organization, and knowledge of data flows & systems flows
Qualification
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Required
Bachelor’s degree and 5+ years of experience in systems or business analysis
Experience with healthcare industry, software development, data, and systems
Extensive experience with cost systems, data, claims processing, and benefits, including external vendor software solutions
Experience with agile, SAFe, and/or waterfall methodologies
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience defining and executing against both short and long-term roadmap strategies
Experience leading and influencing (without direct oversight) cross-functional teams to deliver products and programs
Experience coordinating requirements across customer or stakeholder groups
Preferred
Healthcare domain knowledge, particularly all aspects of estimating member’s cost for medical services
Broad technical breadth and depth including familiarity with omni platforms (website, mobile app, CRM)
Demonstrated ability to understand and discuss technical and business concepts, manage tradeoffs, and evaluate opportunistic new ideas with internal and external partners
High attention to detail including precise and effective stakeholder communication, and proven ability to manage multiple, competing priorities simultaneously
Excellent verbal and written communication skills with demonstrated experience engaging and influencing senior executives
Ability to think strategically and execute methodically
History of teamwork and willingness to roll up one's sleeves to get the job done
High school degree or equivalent required unless otherwise noted above
Benefits
Paid time off
Medical/dental/vision insurance
401(k)
Well-being benefits
Company
Blue Cross Blue Shield of Massachusetts
Blue Cross Blue Shield of Massachusetts is a state licensed private health insurance company
H1B Sponsorship
Blue Cross Blue Shield of Massachusetts has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2022 (16)
2021 (20)
2020 (17)
Funding
Current Stage
Late StageLeadership Team
Recent News
Boston Business Journal
2023-08-25
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