Botrista, Inc. · 2 days ago
Field Service Engineer
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B2BCoffee
Insider Connection @Botrista, Inc.
Responsibilities
Safely and efficiently manage the replacement, installation, removal, and low-priority maintenance of Drinkbot equipment at customer restaurants locations, ensuring adherence to Company standards and customer satisfaction.
Provide comprehensive training to restaurant operators on the proper use, maintenance, and basic troubleshooting of Drinkbot equipment.
Address minor technical issues with Drinkbot equipment that may not be functioning correctly at the time of delivery. If a resolution is not immediate, initiate a service call.
Stay updated with the latest Drinkbot equipment advancements and best practices in the field. Participate in training sessions and workshops to enhance technical skills and product knowledge.
Operate handheld devices effectively to maintain accurate records of delivery, removal, equipment movement, and parts inventory accountability.
Provide timely feedback and reports to the Field Service Manager regarding common issues, potential improvements, and customer feedback.
Qualification
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Required
Previous experience with beverage equipment, is beneficial.
Strong problem-solving skills and technical aptitude.
Excellent communication skills with the ability to simplify complex technical concepts.
Willingness to travel sometimes on short notice.
Ability to work independently and manage time effectively.
Possess a reliable car and driver's license.
Benefits
Fully company-paid Medical and 99% company-paid Dental and Vision Insurance
3 weeks Paid Time Off, 5 sick days, 14 holidays, Wellness Benefits, Cell Phone and Internet reimbursement, 401K
Beautiful new SF office with outdoor rooftop workspace
Free beverages with our Bot, snacks, and Wednesday lunches
Company
Botrista, Inc.
Craft irresistible beverages and keep them coming back for more! With exceptional flavor and innovation in every sip, Botrista boosts profitability and enhances restaurant efficiency while delighting every customer.
H1B Sponsorship
Botrista, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (3)
2021 (3)
2020 (5)
Funding
Current Stage
Growth StageTotal Funding
$52.75MKey Investors
Purestone Capital
2022-10-06Series B· $38M
2021-03-31Series A· $10M
2019-12-01Seed· $4M
Recent News
Company data provided by crunchbase