26 applicants
PSA BDP · 4 days ago
Account Manager
Allentown, PA
Full-time
Onsite
Mid Level
3+ years exp
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Responsibilities
Develop trusted advisor relationships at all levels of the client's organization.
Gather substantial intel on the client's organizational structure to understand their supply chain and understand the key buying influences.
Point of truth / assurance /information with dynamic shifts in domestic and global supply changes
Maintain a working relationship with carriers, keeping in touch with changes in the market, new services, and sharing these changes with our customers and our associates.
Deliver Carrier RFP results, analysis, and recommendations
Addressing and fixing ongoing operational issues.
Work within dynamic teams comprised of internal and external stakeholders utilizing multiple resources to achieve client and company solutions objectives.
Develops and owns the client account planning process and lifecycle management, including quarterly business reviews and consistent touchpoints.
Identify areas requiring sourcing events and sales opportunities
Implementation of new clients & management of implementation project
Manage projects from inception through delivery, ensuring completion of the project objectives on schedule.
Liaison between the internal execution team and the client operations organization.
Develop, Review, and adjust client-specific SOPs with the execution team lead.
Drive, coordinate, and deliver all customer reviews, updates, and communications and articulate the value proposition of all product/solutions/services offerings.
Establish customer-specific KPIs and provide direction for reporting and analytics with an internal analyst.
Deliver analytics and interpretation of KPI information to the client.
Develop and maintain a scorecard to present critical KPIs (including carrier/supplier performance) to the internal and external stakeholders.
Qualification
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Required
Bachelor's Degree in Supply Chain & Logistics or Business or a related field is preferred.
3-4+ years Supply-Chain, Logistics & Transportation experience.
2-3+ years of experience in Account OR Project Management.
Strong organizational skills with an emphasis on multi-tasking and project management.
Ability to read, analyze, and interpret general industry documentation/communications.
Strong communication and presentation skills (verbal and written).
Demonstrate and consistently execute problem-solving and negotiation skills.
Demonstrate time management skills, proven ability to prioritize and plan work, set goals, and objectives through developing achievable plans.
Demonstrate the ability to develop innovative approaches and ideas, display original thinking and creativity while generating opportunities and recommendations for improvement.
Advanced computer skills, including full proficiency with Microsoft Office Suite.
Strong analytical and investigative skills with an emphasis on multi-tasking.
10% - 20% travel.
Company
PSA BDP
PSA BDP, a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions, is headquartered in Philadelphia, USA.
Founded in 1966Philadelphia, Pennsylvania, USA
5,001-10,000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-11-30Acquired· by PSA International
Leadership Team
Kay Pothmann
Director Ocean Freight EMEA
Ken Wensel
Chief Global Sales Officer
Company data provided by crunchbase
