200+ applicants
Fifth Third Bank · 3 days ago
Payments Lead Business Analyst
Cincinnati, OH
Full-time
Remote
Senior Level
$78K/yr - $157K/yr
5+ years exp
Wonder how qualified you are to the job?
Maximize your interview chancesBankingFinance
Insider Connection @Fifth Third Bank
Responsibilities
Possess solid knowledge of the Payments business line including strategy, business plans, products, processes and revenue streams.
Understand Payment solutions and apply knowledge to data analysis, process improvement, and problem resolution tasks.
Lead creation of deliverables including market analysis, customer analysis, segmentation, business cases, business requirements, test plans, procedures, audit remediation, and process/product documentation.
Review procedures and product features and recommend changes for improvement with an emphasis on risk control, customer experience and efficiency.
Provide input for and assist in the creation of project plans, work assignments, target dates and other aspects of assigned projects.
Acts as team leader for assigned projects.
If appropriate ensure system enhancements follow the appropriate IT and EPMO guidelines, meet or exceed user requirements, and are completed in a timely fashion.
Identifies product enhancements, documents business needs and determines development impact to current system processing. Works with product managers, IT resources and users to ensure accuracy of enhancements.
Provides guidance and context in prioritizing and determining complexity of problems and requests.
Drive projects toward completion of defined plans through direct participation in development or oversight of deliverables.
Function as a liaison between the business line, operations, and the technical areas throughout the project cycle.
If appropriate collaborate with internal and external users in defining project and application requirements.
As needed works with development resources (in house and third party) to ensure development work is completed to specification.
Assume a primary role in the testing and implementation of new processes, applications, enhancements and/or conversions.
As needed may lead vendor collaboration forums and drive alignment between vendor and internal objectives.
Provide users with documentation and maintain manuals, training materials and other reference materials.
Where/when necessary, author documentation, manage communication and provide training to internal stakeholders.
Coordinate activities around user acceptance testing of product enhancements including development of UAT test plans, coordinate subject matter experts and customers testing, and ensure internal and external release quality.
Identifies, researches, and analyzes production problems develops solutions, and resolves problems.
Partner with the technical areas in the research and resolution of system and process problems.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Bachelor's degree with an emphasis on MIS, Finance, &/or Business or equivalent combination of education and experience. Master's degree preferred.
Minimum 5-7 years’ experience in Banking, Systems or Operations
Minimum 4 years’ experience in Payments Product groups including Treasury Management, Card Services, or Global Payments.
Possesses a broad understanding of Payments industry and supporting business system requirements.
Ability to lead large matrixed groups toward the development of common solutions.
Ability to manage multiple projects, work under pressure, and adapt to changes in the work environment.
Ability to present to senior leadership on sensitive subject matters.
Highly skilled in Windows based software programs including VBA preferred (Outlook, Word, Excel, PowerPoint, Visio). Tableau and Access preferred.
Excellent analytical skills.
Excellent written and oral communication skills.
Excellent presentation skills.
Preferred
Six Sigma Green Belt or PMP certification preferred.
Company
Fifth Third Bank
Fifth Third Bancorp is a diversified financial services company, that specializes in small business, retail banking, investments.
10,001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO· nasdaq:FITB
Leadership Team
Gregory Carmichael
Chairman & CEO
B
Bryan Preston
Chief Financial Officer
Recent News
Business Journals
2024-06-05
2024-05-31
Business Journals
2024-05-27
Company data provided by crunchbase
